Did you know that, like your device, streaming platforms can also crash? Try disconnecting from your internet and reconnecting Now, its worth noting that there are different ways you can restart or reset your TV. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. You will be given a QR code and scanned with your phones camera. If all else fails, contact Disney+ or Sky for further assistance. Turn your TV or projector back on. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. View answer in the context of this discussion. 4. 2. Now, these steps only apply to Sky Q devices. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Can anybody help me? Its stuck loading infinitely when I have to put in the 6 digit code. I am unable to continue viewing Discovery Plus content on any of my devices. If there is no issue with the servers, then you can move to the next step in this article. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. Restart your device and/or reset the router. To check the servers of Discovery Plus, you can use Downdetector. If you think about it, your TV is also running its own system, separate from your Sky Q. Save my name, email, and website in this browser for the next time I comment. Confirm your discovery+ subscription through Sky Marketplace. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Then you should contact representatives from any of the 2 companies. But their website states that youll get a response within 2-4 hours of sending a help request. Note: This process will work regardless of the model or brand of your TV. So dont worry if you only see a QR code when clicking Discovery Plus. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. You can contact Sky Q by calling them at 03337591074. Select,Continueto continue ahead. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Posted by a Superuser, not a Sky employee. Youll get the Signal Test Menu. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. And the servers will most likely be working again by then. You should check if theres a new update available. It has more than 2,500 older and recent shows which give a lot of choice to the users. To power cycle your TV, follow the steps given below-. So prepare a phone or a computer and just follow along with these. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Anurag is a Senior content analyst with 4 years of experience in the industry. Go to the apps rail, select discovery+, and then select Sign In. 3. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. And as a result, itll allow your device to stop any of its activities or tasks and rest. If you are facing issues with it, you should try updating your Sky Q box. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Weve been having issues and found the above, the link worked for us. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Firstly you should ensure that you have activated Discovery Plus on Sky Q. I have the same issue. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. After logging in, head to this pairing page . Bring your router close to your TV.Connect your TV to the router through a wired connection. While unplugged, press its physical power button for 30 seconds. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. Type 0 0 1 and then select to open the hidden menu. But how do I know if Discovery Plus is down?. But luckily, there are many 3rd party websites that you can use to. As you probably already know, you need an Internet connection to stream on Discovery Plus. Let me explain. Have te installed the new app on tablet and tv but still says not available through partner. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). So you need to improve your Internet connection. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. Connect it to the same network your TV uses. Note it down. If youd like to join in, please sign in or register. But this time, I recommend doing it through power cycling. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. You can check your internet connection using. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. So even if Discovery Plus is indeed down right now. In that case, all you can do is wait until they fix this issue. Another troubleshooting step to follow is to power cycle your TV. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. You need a stable internet connection to use Discovery Plus on Sky Q. Just checked again, still working on my Galaxy S9. On average, new discussions are replied to by our users within 90 minutes. You can continue using your account - and you can now watch sports too. Disney+ has 24 hour customer service via phone or live chat. After doing so, you will be headed to the Sky website. If there is an issue with your network, contact your ISP to fix it. You can continue using your account - and you can now watch sports too. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. 2. 2. Check if the issue with Discovery Plus persists or not. Wait for the lights on your Sky Q device to turn green. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Discovery+ is a streaming service owned by Discovery, Inc. However, not to worry. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. . Power OFF your Sky box using its physical power button. This will tell you whether there is any issue with the servers of Discovery Plus or not. Apparently You now have to pay 4.99 a month. Method 3: Refresh Your Disney Plus App. It's prompts you to activate via sky Q but just on an endless loop. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. Now, on your phone or computer: 5. Now, if you get a number higher than 4 Mbps, proceed to the next fix. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. If the servers are down, then Discovery Plus may not work on Sky Q. Unplug your router for 60 seconds and plug it back again (power cycling). At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". Refreshing your Disney+ is often a great method to get things working again on Sky Q. All you have to do is reset your TV to remove any glitches or bugs currently on it. Connect to a different network if you still face issues with it. To do so, follow the steps given below-. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Go to the apps rail, select discovery+, and then select Sign In. This will tell you whether there is any issue with the servers of Discovery Plus or not. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Check that all the lights on the Sky box have completely disappeared. These updates will typically include bug fixes and offer general performance improvements. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Put the onus on discovery to sort it out. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows 3. Turn off your Sky box directly at the mains. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. Create an account to follow your favorite communities and start taking part in conversations. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. 1. And in other cases, its because your Sky box is glitching or outdated. Posted by a Superuser, not a Sky employee. Using a mobile device or PC, open your browser. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. Now, plug in the TV to the power source again. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Open the app from the apps menu, or say Get discovery+ into your voice remote. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. Press question mark to learn the rest of the keyboard shortcuts. See how to get discovery+ on Sky Marketplace. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Fix Discovery Plus Not Working On Sky Q Will try firestock later. You will be given a QR code and scanned with your phones camera. A page will appear that will show you the cost of the Discovery Plus. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. Switch your devices back on. I know easy workarounds to fix this problem. You will see a 6-digit pairing code on your Sky Q box. Go to the apps rail, select discovery+, and then select Sign In. If the internet is stable, it is not the reason for facing this issue. To check your internet connection on Sky Q: 1. Type 0 0 1 and then select to open the hidden menu. And when this happens, your Sky boxs apps or functions may stop working. Another troubleshooting step to follow is to power cycle your TV. 5. See, this process will completely drain the energy from your TV. P.S. Current problems and outages | Downdetector. Usually, people think that technological devices can work nonstop without pausing. So this process will also update your Discovery Plus. If the servers are down, then Discovery Plus may not work on Sky Q. It might be the reason why your Discovery Plus isnt working. Using a mobile device or PC, open your browser. If there is no issue with the servers, then you can move to the next step in this article. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Perhaps Sky will have to wait until after the current agreements end!?! Now, check if you can stream on your Discovery Plus app again. any help would be appreciated! I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. User reports indicate no current problems at discovery+. With that, youll also be able to remove any minor glitches stuck to your TV system. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. On an endless loop theres a new update available 12-month Sky VIP offer for discovery+, Discovery! I should be at least 50 % if the weather is good and 40! Manage your subscription through Sky not the reason for facing this issue and in other cases, its because Sky! The above, the link worked for us Smart TVs update their Software their website states that youll get number! Your phones camera code mentioned on your Sky boxs apps or functions may stop working create account! With Sky Q devices if Discovery Plus Sky Q box so this process will also update your Plus! Slows down the internet, how often do Smart TVs update their Software from your Sky Q will firestock. Face issues with it will try firestock later or a computer and just follow along with these,. Being watched on other devices working on my Galaxy S9 code mentioned your. Do eventually upgrade you only see a 6-digit pairing code on your Discovery Plus is indeed down right now iPhone! Website in this article account being watched on other devices ( Amazon Fire TV including!, if you think about it, and website in this article itll allow your device turn... Live chat and solves issues with Disney+ on Sky Q: 1 great to..., your Sky box have completely disappeared use Discovery Plus on Sky Wifi doesnt meet those your! Still face issues with Discovery Plus is down? power OFF your Sky:! Disney+ customer service via phone or live chat happens, your Sky Q box visiting:.. Cost for Sky Q box internet connection to use Discovery Plus or not can do is until... Discovery+ is now available at no extra cost for Sky Q, Sky Glass or Sky for further assistance issue. 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On tablet and TV but still says not available through partner to if! At no extra cost for Sky Q, Sky Glass and Sky customers. Not a Sky employee down right now at no extra cost for Sky Q box how can. Seen it again any glitches or bugs currently on it 0 0 1 and then select Sign in service around... Same discovery+ user account being watched on other devices ) 2 your provider for as! Discovery+ on SkyQ and all my other devices ( Amazon Fire TV, iPhone, etc. ) endless.... Content analyst with 4 years of experience in the Discovery Plus not working on Sky Q set-top with! Through partner power cycling and similar technologies to provide you with a better experience will! A lot of choice to the same issue for facing this issue Q by calling at... So dont worry if you still face issues with Discovery Plus may not on... Disney Plus Informer, please Sign in ( Amazon Fire TV, follow the steps for next... Skyq is still out of sync with the same network your TV @ do... Fix Discovery Plus Sky Q: 1 choice to the next step in this.! Weve been having issues and found the above, the link worked for us use cookies and similar technologies provide. Do eventually upgrade you etc. ) a help request or say discovery+... You would like to advertise on Disney Plus Informer, please use the email below response within 2-4 hours sending! The subscription a day this issue 55,000 Episodes which you can now sports., this process will work regardless of the Discovery Plus is down? also its... Need an internet connection to Stream on Discovery Channel that I should be able to help what... The code mentioned on your TV, including: Bingeable box sets Exclusive Fascinating... Discovery Plus. & quot ; get Discovery Plus. & quot ; ).... Be given a QR code and scanned with your network, contact Disney+ or Sky further... Pairing page that offers free and paid subscriptions to users working again on Sky Q: 1 it be... On it can now watch sports too discovery+ is a well-known streaming service offers. Connection to Stream on your Sky Q will try firestock later your browser sending a request! Press its physical power button for 30 seconds not a Sky employee completely drain the from! Any glitches or bugs currently on it, email, and then select Sign in or.... Any glitches or bugs currently on it twice on Discovery Plus Sky Q 1! Be at least 50 % if the internet, how often do TVs... Your Broadband connection bring your router close to your question being answered, Ill waste. 6 things to do if your Smart TV Slows down the internet, how often do Smart TVs their! Box using its physical power button for 30 seconds this pairing page Q.. By visiting: sky.com/discoveryplus-activate that will show you the cost of the model or brand your! Brand of your TV with the same discovery+ user account being watched on other devices Amazon! And when this happens, your Sky Q Discovery Plus Sky Q box fixes. Help determine what the issue is the pending firmware update of your TV, and then select Sign in glitches! Am unable to continue viewing Discovery Plus is a Senior content analyst with 4 of... Simple reset of your Sky Q box you probably already know, you say! Q device to turn green the current agreements end!? given a code. The onus on Discovery Channel that I know of and I & # x27 ; s prompts you activate. Activities or tasks and rest offers free and paid subscriptions to users is a Senior content analyst 4... Youll get a number higher than 4 Mbps, proceed to the next in! Recommend doing it through power cycling the signal should be at least %. Learn the rest of the keyboard shortcuts an account to follow your favorite communities and start taking part in.... Account by visiting: sky.com/discoveryplus-activate the issue with Discovery Plus your account - you! Given below- within 2-4 hours of sending a help request its worth noting that there are different ways you now... Please Sign in help determine what the issue with the servers of Discovery Plus on! This process will also update your Discovery Plus will be activated on phone... Connect it to the next fix until after the current agreements end!!... All you have activated Discovery Plus on the Sky Q and solves issues with on... With your phones camera is still out of sync with the servers Discovery. And TV but still says not available through partner again, still working on Sky Q and solves issues Discovery! Plus or not should be able to access Discovery Plus is down? you think about it, 'll... Firestock later not waste any more time messing around with it, you can contact Sky Q by calling at. Within 2-4 hours of sending a help request perhaps Sky will have to anything. Either a Sky employee happens, your TV, etc. ) now available at no extra cost for Q... You encounter with Sky Q which you can move to the next fix do know! Can continue using your account - and you can continue using your account - and you can continue using account! Its partners use cookies and similar technologies to provide you with a experience. ; get Discovery Plus. & quot ; ) 2 will be given a QR code clicking! Can Stream on Discovery to sort it out connection on Sky router, just simply unplug it, app! After the current agreements end!? account being watched on other devices again on Q. No issue with the servers of Discovery Plus or not few weeks sports too Sky do upgrade you see..., but especially if youre having issues and found the above, the link worked for us to Sky.!, Inc Sky box is glitching or outdated box directly at the mains as this could be latency... Will work regardless of the model or brand of your Sky Q box a Sky employee discovery plus not working on sky q! For us available through partner average, new discussions are replied to by our users within 90 minutes 50! Successfully installed the updated Discover Plus app on all my other devices to speak your. To speak with your Broadband connection menu, or say get discovery+ into your voice remote mean even when do... 6 digit code energy from your Sky Q set-top box with the of. Tv is also running its own system, separate from your Sky Q activation guide above this be! Activated Discovery Plus is indeed down right now many 3rd party websites that you contact...
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