You can also use our smart filtering options to find your new dream home. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. You should keep this in mind! Customer service is the process of helping people find what they want during the entire transaction cycle Customer service is the degree to which a product fails to meet, meets or exceeds customer's expectations. Constantly empower customers to get their own answers themselves." - Dan Pena Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. By doing this, Rentola hopes that every customer can have a . Apartments and houses for rent . The customer service department were very helpful and professional. Popular searches. Find rental - free. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Action step. We are an multi-international team located on several continents around the globe, dedicated to helping both tenants and landlords find the perfect match. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsRentola.com, The customer support experience i had with Rentola is just awesome they have fast quick actions , support to the top management level when needed , they will not let you until making sure that you are 100% satisfied with an awesome experience , i really recommend this , and i want thank specifically Adis for all what he was giving , time and real professional support till closing my issues , thanks much guys and wish you the best. It goes against our guidelines to offer incentives for reviews. You are informed about the price and payment before you complete your purchase of the service. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. Are you looking for your new rental property? Rentola.ie . I used it one day and all the places I contacted by this app where already (long time ago) rented. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Hi ,Thank you for your review. The most popular cities on Rentola. 2. Reg. Should you need any help, feel free to get in touch with our customer service. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. Acting on customer feedback: When a customer support agent acts on the feedback they've received, it shows them that their opinion mattered. Please contact us at info@rentola.ie so our customer service can assist you in the matter. At Rentola, we facilitate the contact . The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. I was served by Naomi who efficiently and promptly processed my refund. I cancelled my subscription so they gave me a free week. Overall superb experience. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe (436), Woluwe-Saint-Pierre - Sint-Pieters-Woluwe (384), Help: Get answers for your questions here. Cordiali saluti, DavidRentola.it. You will not receive an email notifying you of the charge. The most popular cities on Rentola. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. How do I cancel my subscription? 1. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. . We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Do you agree with Rentola.com - Making property search smarter's TrustScore? We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. We guide you before, during and after your relocation. Rentola.com - Making property search smarter, Read 1 more review about Rentola.com - Making property search smarter. Answering questions about a company's products or services. They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. And while there are thousands of negative customer service stories on the web, there are very few positive stories. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Categories. We have requested your contact details so we can get in touch with you. Are you looking for your new rental property? Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. Find rental - free. Ci dispiace che non siate soddisfatti del nostro servizio. Customer service is the umbrella term that encompasses the entire experience a customer has with your brand and its products or services - it includes pre-sales experience, the sales or buying journey, and post-sales customer support. Why can't I unsubscribe? in order to display a list of homes fitting accurately with your research criteria. Click on the video to see how to create your account. Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. They were so professional And understanding when I asked to cancel my subscription. By purchasing Rentola's services, you have a 14-day right of cancellation if the purchased product is not used. Im a student and Im not able to give money away just like that for something I dont want to use. We guide you before, during and after your relocation. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. We therefore reserve the right, without notice, to change current terms and prices. Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. We do the work for you - while you relax. 4.6 By using our services, you agree that your content may be displayed on these platforms, as well as social networks and websites. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. By setting up a SearchAgent, you increase your chances of finding a new home that meets all your wishes. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! SCAM SCAM SCAM!! We guide you before, during and after your relocation. Useful. In the Real Estate Rental Agency category. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. Filter your search by city, rent, home type etc. Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. If you need to get in touch with customer service, open rentola.co.uk, on each page of rentola.co.uk, a customer service channel button such as Contact Customer Service is set, and you can jump to the page for online communication with Rentola customer service by clicking this button. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. Create a free listing and get contacted by interested tenants within 24 hours. Then you've come to the right place. Date of experience: 27 November 2022. 492,834 available rentals. Find out how we combat fake reviews. Do you . any help, feel free to get in touch with our customer service. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. Then you've come to the right place. If you know, for example, that the . Apartments and houses for rent. Should you need any help, feel free to get in touch with our customer service. Some customer service definitions can be broader. Employees offer this service by attending to a customer's needs, answering questions, displaying professionalism and helping them buy or understand the company's products or services. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. We use dedicated people and clever technology to safeguard our platform. Hi Celia,Thank you very much for your review. But she replied me within minutes and provided me with screenshots and a deletion of the account. Reply from Rentola.com - Making property search smarter. Expand your search and see available rentals in popular cities. no: 2360 We are a rental home search engine. 1 review. Resolve tickets more than three times faster. subscription fees. 27,321 available rentals. No wonder all the listings stay on there, who can afford 20 to just go view a place? If a court finds any of these conditions invalid, the remaining conditions will still apply. in order to display a list of homes fitting accurately with your research criteria. Fast and safe communication. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Customer service is both a type of job and a set of job skills. They aim in getting paid subscriptions from people that dont know about it and ask to communicate with owners or real estate companies for them.BE CAREFUL, DO NOT SUBSCRIBE, DO NOT PAY THEM, JUST REPORT THEM IN YOUR LOCAL AUTHORITIES. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. The customer service journey is different for everyone. Outstanding customer service provided by Rentola! Such a good customer service and they got back to me so fast!! Darragh lee. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email .
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