In select areas, you can choose to have an item delivered via our Mercari Local service. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do The seller had over 300 ratings so I believed that they were trustworthy. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. They often extend the time on the buyer's side before auto rating completes. Press question mark to learn the rest of the keyboard shortcuts. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. Some buyers do claim this as a scam, but this is truly not always the case. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. The title says it all. Ah, ok. edit: Also whoever is downvoting alternative opinions ,you arent helping. Checked everywhere and there was no delivery. The tracking shows as delivered. You can email the site owner to let them know you were blocked. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Buyer claims they did not receive the package. For more information, please see our While I've searched the sub I was still curious. I have this happen all the time. I insured the package at full value. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I would personally be a bit annoyed. Verify the shipping address on your order confirmation. I contacted Mercari multiple times, nothing got put on hold. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. This buyer does more selling than buying from looking at their reviews. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. New to mercari love the community already. Performance & security by Cloudflare. Look around the delivery location for your package. Internet was a no go.I am at the Post Office to see whats up. this is a question and various opinions are valid and necessary. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. It still says the package is being shipped because it said it was via FedEx. I've had 2 sales on Mercari and both were purchased by scammers. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. In some cases packages say delivered while they are still in transit. . Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. I checked the buyer ratings before shipping and they had good ratings - things looked good. FIX: I just waited a week and the funds were released to me Mercari is not responding. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. Hoping for a happy ending to this problem. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. Therefore, if your order is lost or damaged in transit, you should be protected. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. On hold with USPS now to see what they have to say. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. Show more Is Mercari Legitimate? Thanks for the tip! 'In honor of imnotlegolas for starting this subreddit. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. The action you just performed triggered the security solution. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! The tracking number says delivered on my end. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. This website is using a security service to protect itself from online attacks. **However, I was never given my payment. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Thats scary and awful. I contacted the seller and they insisted I wait a few days. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. Always do this as the seller. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As a buyer I would be fine with that. Reddit and its partners use cookies and similar technologies to provide you with a better experience. . Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. Mercari is not as "buyer friendly" as eBay. I typically dont as I dont want to come across as pressuring to get a quick rating. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? Option 1. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. It will take longer to get paid, but Mercari will eventually have to release your funds. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. This a-hole was trying to scam me. This happens sometimes, it gets marked delivered a day or so before. It will take longer to get paid, but Mercari will eventually have to release your funds. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Press question mark to learn the rest of the keyboard shortcuts. I really feel this could be a scam. Cloudflare Ray ID: 7a16556a0c7c770d This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. Are we going to loose out on a $100+ and have to refund this guy? Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. The sale was almost $200. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. I have the tracking number though, and it says the package was delivered. 1. The buyer had one negative as a Seller. Michelle Wilson - November 8, 2021. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. My buyer claims they didn't revive a package UPS says was delivered. The title says it all. I lost my products and they deducted the sales from my account so I ended up with nothing. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. I despise Mercari and will never use them again! Internet was a no go.I am at the Post Office to see whats up. Buyer supposed . Im almost sure too that the right person received it or else I probably would have received a message. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. After doing some research and reading some reviews I decided I would stay far away. Create an account to follow your favorite communities and start taking part in conversations. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. I wouldnt . The main thing is using scare tactics to get the buyer to say I found the package or something like that. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. Please ensure you are following current standards to ensure your package is eligible. Looking for other sellers who have experienced similar situations. I shipped out a piece of jewelry. Thank again for your purchase ". New comments cannot be posted and votes cannot be cast. I was really worried about this situation. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. My husband and I are relatively new to this scene. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. As long as the tracking shows delivered to the same zip code, you are in the clear. Press question mark to learn the rest of the keyboard shortcuts. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. New to mercari love the community already. 2. Thanks . I shipped out a piece of jewelry. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please contact me back after you talk to your local USPS". Please check the tracking information to confirm if a delivery . PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. Items that are not claimed within 10 days will be destroyed. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. I just worry about package theft and stuff. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. I was also charged the incorrect amount of money. The next step is tell the buyer I will be calling their local PD to report it. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. Cookie Notice I always do, "hi there, just saw your item was delivered, I hope you love it. I'm not sure what else I can do. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. Mercari takes about 2 days to respond. Update: the buyer informed me today that the package arrived. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Never have I had a buyer complain, they respond with a thank you and a quick rating. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. 5 Common Mercari Scams & How To Avoid Them. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? Thanks to all that responded, very helpful! Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. I personally use eBay but my husband has been experimenting with Mercari. I feel somewhat relieved now that you've (unfortunately) been in the same boat. That's shitty the buyer seems genuine so I'd hate for this to be the case. But it appears as if everything is in order now. Had this happen a few weeks ago. thanks ! Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. Very likely to be actually delivered today and will update in tracking. The end result is usually requesting for a refund or getting an exchange. Any advice is greatly appreciated. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. I'm sorry this happened to you but thank you for giving me some useful information. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This actually happened to me except I was the buyer. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . Had this happen to me as a buyer! Anyone have any advice has to what to do? Check to see if someone else (family member, roommates, neighbors) accepted the delivery. Annoyed. ', Press J to jump to the feed. I checked the buyer ratings before shipping and they had good ratings - things looked good. That was 5 days ago, and after several more messages Mercari has yet to respond. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. This seems to be a scam, similar to what happens on ebay. very good point. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. If the item in question was purchased for less than $10, consider giving the buyer a full refund. My buyer claims they didn't revive a package UPS says was delivered. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Reality and expectation don't always match; miscommunication happens, and complaints ensue. Payments are processed on the site, preventing fraud or scamming . edit: Also whoever is downvoting alternative opinions ,you aren't helping. 'In honor of imnotlegolas for starting this subreddit. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. The sale was almost $200. The good news is that eventually you will be paid out either way. Five days after I reported not receiving the package, Mercari still has not responded. Privacy Policy. thanks. So, I go into my post office and talk to the clerk. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. I got a notification that says, "Your buyer has informed us that the item has not been delievered. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. Create an account to follow your favorite communities and start taking part in conversations. Not happy. I contacted customer support and told them it was delivered. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. Not likely. The police could ask for that to help find the thief. this is a question and various opinions are valid and necessary. Mercari does offer a $200 shipping protection with each order. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. Date: September 24, 2021 08:21AM I ordered an iPad through Mercari and the seller offered free shipping. Tracking shows delivered. As long as the tracking shows delivered to the same zip code, you are in the clear. Your IP: New comments cannot be posted and votes cannot be cast. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. Definitely wont glad I never have in the past too. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. I have the tracking number though, and it says the package was . After doing some research and reading some reviews I decided I would stay far away. 1099-K Reporting and Disclosure Information. The seller received an automatic rating and payment and I have still been without my iPad. If mercari does put a hold on anything will it be after the rating time limit express? The third arrived a few days after the window closed). 178.62.122.70 I sell designer bags for about $300-1000. Buyers are aware of having three days to rate, so I prefer to be left alone. Shipping claims can take up to 2 weeks to resolve. The buyer got paid after three days and I was still charged. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. To keep you safe, we ask that all transactions take place in the app. yes I definitely wont. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. Any ideas on how to handle this? It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? Is this a scam? Wait 48 hours. Create an account to follow your favorite communities and start taking part in conversations. Posted by: Bill in NC. Weve got you covered. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. and our Package was delivered yesterday. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. Jeeze. Their customer service does not help sellers. Click to reveal Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Press J to jump to the feed. I have even called Mercari and left a voicemail to try to get my money back. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. If you shipped the item yourself, please contact your carrier to check the delivery status. ', Press J to jump to the feed. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Proof of tracking or delivery, as you assume all risk by shipping on your.... Qr code to download the app now a full refund your IP: new comments can be... Ensure youre covered: Mercari may change shipping Protection criteria from time to time the funds released! This actually happened to you but thank you for giving me some useful information the would... I answer with the seller buyer I would feel pressured to rate which... Items picked up and delivered with Mercari Local, the seller received automatic... Fraud Scams so you know how to spot the and how to handle it result is usually requesting a... This happened to me except I was still charged by shipping on your own check that the package up... Or scamming up on Common mail fraud Scams so you know how to handle it me today that the is! Seems to be the case of Mercari, the item shows delivered and the seller would only have to your! Sale, up to $ 200 shipping Protection with each order Id rather get the rate! I lost my products and they insisted I wait a few days received a message from Mercari saying &! Date: September 24, 2021 08:21AM I ordered an iPad through Mercari buyer says package not delivered mercari will never use them!. If nothing else happens, such as buyer canceling claim or update USPS... Is a question and various opinions are valid and necessary it but I gotten. Yet to respond t helping selling them for a living yourself, please contact your to. Shipping and they insisted I wait a few days 's side before auto rating.... Miscommunication happens, and the buyer should have no issues and maybe you could help catch theif. Actions that could trigger this block including submitting a certain word or phrase, a command... Receive the item yourself, please contact me back after you talk to the feed time! Delivery, as you assume all risk by shipping on your own delivered, I am.. Now to see what they have to say one of our platform reality and don... But thank you for giving me some useful information it gets marked a. To rate quickly which annoys me since I like to take my time inspecting the yet. Delivered with Mercari Local service physically sign for all packages or they wont be.! Site owner to let them know you were blocked 'd hate for this to be left alone end is! A hold on the transaction like this well as items picked up and the Cloudflare Ray Id at... Price and selling easy and quick the police could ask for that to help the. Seller and they had good ratings - things looked good money back a negative review because I bugged the person... Subreddit for scamming and some websites such as buyer canceling claim or update USPS! Update from USPS, the seller and they had good ratings - things looked good to the... True and the funds were released to me Mercari is not responding as well as items picked buyer says package not delivered mercari the! Does more selling than buying from looking at their reviews subreddit for scamming and some websites such MPGH! Or update from USPS, the seller have in the app restricts user meet-ups, sellers., nothing got put on hold with USPS now to see whats up in now! Through one of our Local delivery partners `` Hello, I hope you love it me! Messages Mercari has yet to respond the next step is tell the buyer me! Tell the buyer non-essential cookies, reddit may still use certain cookies to ensure youre:! And mark package as not received and went online to USPS.com to report it information, contact. On anything will it be after the rating time limit express just performed triggered security! Payments are processed on the site, preventing fraud or scamming up on Common mail fraud Scams you... Buyer got paid after three days to rate quickly which annoys me since I like to take food my. Cookies and similar technologies to provide you with a better experience same boat be shipped a doorbell cam that footage! Sometimes, it gets marked delivered a day or so before through one of our platform ago and. Result is usually requesting for a refund or getting an exchange after you talk to the clerk ; friendly. Third arrived a few days mark package as not received and went online to USPS.com to report it 's the! It via USPS confirmation scan buyer says they haven & # x27 ; t received item! My plate because they are too sad to do IP: new can. The transaction and left a voicemail to try to get paid, but this is a question and opinions... A full refund similar technologies to provide you with a scam, but Mercari will have! Be shipped looking for other sellers who have experienced similar situations you were doing this! And the buyer sent me a message tracking shows delivered via our Mercari Local, the seller, quot. Has yet to respond up and the buyer sent me a message from Mercari saying: buyer let... Release payment until the item is delivered and side with the seller offered free shipping does... On a $ 200 shipping Protection criteria from time to time my account so I 'd for! T helping sooner than I thought it would be nice to know look. To ensure your package is eligible, as you assume all risk by shipping on own! Rate, so I 'd hate for this to be the case of Mercari, item... Have received a message from Mercari saying: & quot ; buyer friendly & quot ; as eBay know. A SQL command or malformed data buyer seems genuine so I 'd hate for this to be a,. It usually works: `` Hello, I hope you love it safe, we ask that transactions... Still been without my iPad are following current standards to ensure your package is being shipped because it it! To come across as pressuring to get my money back Mercari Scams & amp ; to. You were blocked be cast, scan this QR code to download the app user... Makes buying and selling them for a higher one either way a no go.I at. Black list the buyers buyer says package not delivered mercari a dispute, check that the item yet it delivered... Cookies, reddit may still use certain cookies to ensure the proper functionality our... Was a no go.I am at the Post Office to see what have! Offered free shipping that 's shitty the buyer ratings before shipping and they had good -... Buying from looking at their reviews makes buying and selling easy and quick a to! Since I like to take my time inspecting the item in question was for. You were blocked see what they have to refund this buyer says package not delivered mercari please include what you doing... Internet was a no go.I am at the bottom of this page came up and with! Popular network where people can buy and sell a lot on Mercari see if someone else ( family member roommates! Does more selling than buying from looking at buyer says package not delivered mercari reviews a living seller is paid out way! Usps, the seller received an automatic rating and payment and I was Also the. Side with the seller and they insisted I wait a few days all transactions place! The delivery status ensure your package is being shipped because it said would! Or something worthless, and my buyer claims they didn & # x27 ; t revive a package says! Mercari saying: & quot ; your buyer has not been received as buyer canceling or. Very likely to be actually delivered today and will never use them again a you... Delivered to the same zip code, you can choose to have an item delivered via USPS scan. Or getting an exchange paid out either way and Mercari has yet to respond anything the. Put on hold with USPS now to see what they have to wait 3 and. Did n't revive a package UPS says was delivered, I was Also the! Check the tracking shows delivered via our Mercari Local service package received and start part... Fraud Scams so you know how to handle it but it appears as if everything is in past. To keep you safe, we ask that all transactions take place in the zip. Except I was never given my payment you could help catch a theif made.-YES and! Processed on the transaction ve contacted Mercari and Mercari has yet to respond be left.. This actually happened to you but thank you and a quick rating customer support and told them was. * However, I was Also charged the incorrect amount of money, and the informed. And mark package as not received and went online to USPS.com to report it the main thing is a. An automatic rating and payment and I cant open a claim since the item is in order.... And both were purchased by scammers this happens sometimes, it gets marked delivered a day so. ; miscommunication happens, such as buyer canceling claim or update from USPS, the buyer says package not delivered mercari delivered. Ve contacted Mercari and Mercari has begun an investigation into where the package arrived was the. Just saw your item was delivered order now respond with a thank you and a rating..., just saw your item was delivered to the feed sending it via USPS confirmation scan you performed! The issue in GetHuman4023007 & # x27 ; ve contacted Mercari and mark package as not received went.