Some complaints around the durability of certain bedroom pieces. True to Havertys fashion, a few of the dining room pieces (particularly the chairs), are also customizable for an additional price. We have purchased two bedroom suites & an office desk & nice chair. He disappeared and was no help when we wanted to buy an item. I found our new living room to be of great quality and salesman was nice and professional. I contacted them with my disappointment and they pretty much reiterated that "too bad, we don't help people with something older". It was very easy to follow their online delivery status progress. Living Room Dining Room Bedroom Patio INDOOR RUGS HOME DECOR I would never buy anything from here again! It was reported the same day or next day and they offered a $100 credit for it - we were willing to live with it and accepted the credit. We picked a beautiful bedroom set and even a set for our son. Founded in 1885, Havertys is an established furniture retailer located in 16 states throughout the southern and central US. Conclusion . At this point we are looking for a refund. They must use this because the frames aren't strong enough to hold a standard sinuous spring, this metal spring unit keeps the frame from falling apart basically. She really helped me find what I was looking for. My sales associate Meg was patient and helpful and offered her opinion when asked. It's not. it's wearing horribly and once again just garbage. Good luck. Did not do that cancel the order. We've bought several pieces over the years and recommended them to new neighbors etc. Havertys Furniture needs to find another company to do business with and all of the other business's that use this sorry excuse for a furniture protection company. I would use caution. Jan 30, 2018 - Accent Chair Haverty's other fabric choices. Oral Health. Finally he very rudely told us that if we didn't want to talk to a salesman, we should just view their inventory on-line. The cons: Some complaints around delivery fees and the 15% restocking fee. After purchasing our new home, we went to Haverty's to buy our furniture. Plus, I had to keep repeating myself because he wasn't listening to me and tried to add furniture onto my sale that I was only "considering". They messed up the boxes, the driver started 2 hours late, then ironically, I received a call from dispatcher that since it was already 8.30 PM and the end of the shift, the driver will take the merchandise back to the warehouse and will not deliver. We will be shopping there again. Some options can be a bit pricey. Depending on what a person is looking for, not all stores have the same items. With just under 90 different styles of beds to choose from, in addition to storage bed options and some color customization options, shoppers can enjoy looking through traditional and classic designs ranging in price from around $300 to $2,500+. We were greeted, but not accosted, and browsed the store a few minutes. Upon walking in, a salesperson introduced himself and we told him we wanted to browse for a while and would get back to him with any questions. However, you will also note that all of the sub-par reviews DO NOT have any "Response from the Owner" since they never take responsibility for their actions and cheap furniture. The furniture also comes unboxed and wrapped in moving cloths and clear wrap,not the manufacturers boxes. I guess I should have "taken a razor blade to it" manager never called us back, we had to call corporate office. We ordered and bought a couch and love seat with our own choice of fabric from Haverty's. When the two pieces arrived . Havertys offers a convenient "Top Drawer" furniture delivery service for customers who buy large furniture items. At the end, I had to decide on buying something, and the way she handled it, it seemed like she was rushing me so she can go and handle her other business. I ordered a dining table pad and a cocktail table along with almost $10,000 worth of other stuff. They lose a star for the pricey delivery fees and the fact that non-stock orders can take anywhere from 8-12 weeks, which seems excessive. Careers. I had a very good shopping experience at Haverty's!!! I put my hand on the console and it falls back 6 inches?! Chat with a Havertys expert to find the perfect mattress for you. We were victims of bait and switch. When it comes to Havertys's top finds, there are a few products that customers look for again and again. Will update once order is received in case there's any issue with delivery, but so far so good! Needless to say all of our guests who came into our home during the two week period were suprised to see the tangled mess of cords all over our floors, people and dogs tripping over cordsgreat (not so) customer service Havertys. He agreed it was not normal and the decision made by Havertys was to replace the cushions fabric which I had to wait about 3 months to have them because they are custom made. Ashley, Rooms to Go, etc. Telephone: +1 703-444-0944 . which is better havertys vs ashley furniture. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. So we're done with Havertys. They replaced it promptly but when I asked the delivery guy to wait while I checked the replacement over, he said no, we had three days to report the damage. UPDATE: Jenny from Havertys customer service made the extra effort to have our salesperson call us back. THIS PLACE IS A SCAM! Came on the day and time as promised. After finishing installing the new piece, they ask if everything was good. We were suckered into buying a warranty and asked very specific questions about what it covered and were told it covered everything we asked about. The factors going into each brand's score include overall customer ratings, brand popularity, price competitiveness, as well as the number and quality of features offered relative to each brand's competitors. From there they handled paperwork, set their GPS and lite another cigarette (in the truck full of new furniture YUCK) they finally pulled away, very slowly, from the loading dock. We bought a sofa with a lifetime "we'll replace anything that needs it, even if it gets stained or torn" warranty. They were $800 a piece. My family has found its furniture store for sure!!!! We will shop elsewhere where they offer a reasonable delivery policy. I'd probably buy there again, but I'd avoid dealing with Mello. Some were much more expensive and still not as nice in quality as what we found at Haverty's. The price point is good and the sale price is reasonable. I told him I don't want major repairs done to a brand new $5000 sectional, I want an entire new piece. The pieces in Havertys's dining room collection tend to have a more traditional and classic look, and almost all of them feauture wood. Havertys Furniture also offers a wide variety of custom made furniture. I would not recommend ordering any custom furniture through Havertys. We went to Crate & Barrel today and found a much nicer chair made in the USA. Our 50 custom home furniture collections let you customize the look you want. They offer no customer assistance and will continuously lie to you. We highly recommend seeing Mike . Havertys Furniture Jul 2017 - Present5 years 9 months Fort Worth, Texas, United States Balances two stores since Jan 2022. We are VERY happy we got the insurance because within the 1.5 years of owning the furniture the glass in our coffee table cracked (while being very gentle with our furniture) and the resilience in the couch cushions essentially disappeared where I began sinking back into the couch. 13 reviews of Havertys Furniture "We have shopped here for close to 10 years and Mike Hill has always been our salesman. The delivery they advertise as "white glove service" is anything but. He also added that I would not be able to receive whatever I ordered before the holidays. The pros: Nice styles and customizable color options available to satisfy most design tastes. They may have the parts in within a few more weeks. Customers can choose from a variety of fabrics and finishes to create the perfect piece of furniture for their home or office. Had to cancel order. Unless you purchase a stock item (of which there are very few) be prepared to wait months for your order. i found it at Haverty's and the price was fair. No one else lets you do that. Total price exceeded $11,000. They denied the warranty claim; good news I found a job (I spent time doing that instead calling the warranty company who did not provide me any paperwork more or less the craziness that you have only 30 days from damage to make a claim; should have just lied and said 5 days later) Don't bother buying expensive furniture that peels, breaks and lack of service. We worked with a designer who should have looked at the dimensions and measurements of the couch she was matching the ottoman with. the stores listed above) for better quality and more importantly, resolution of problems in a timely manner. I was literally in the store for 15 minutes and walked out having bought a new kitchen table set and two matching barstools. They went the extra mile to make sure my sofas were in great condition. You can't sit in either piece and use the back rest at all without leaning back to a near lying down angle to meet the back rest. To keep your custom furniture looking exactly how you created it, check out our furniture protection plan. C&B also had better fabric choices, extremely pleasant sales associates, cheaper delivery, and a . We initially had a wonderful experience at Havertys in Columbus Ohio. Kailyn, a scheduling rep, decides to change my service appointment without letting me know. DO NOT purchase a mattress here - the prices are only "okay" and they charge $99 delivery and 15% of the price for re-stocking even when the mattress is AWFUL or damaged! Browse Our List of Top Rated MattressesUnlock The Coupons. Founded in 1885, Havertys is an established furniture retailer located in 16 states throughout the southern and central US. Havertys is an Equal Opportunity Employer. Because when done right, a whole home is more comfortable than the sum of its parts. A furniture store with quality merchandise in Wilmington (besides the very expensive one). Pillows never came. He is like family to us! If you want your furniture in the same yr you buy it, go elsewhere. Bye Felicia. When it comes to their mattresses, shopper feedback is varied with some mentioning high delivery fees and a 15% restocking fee charged to return your mattress. All i can say is don't EVER buy this piece of crap protection plan. The most recent circa stance is the fact that a dinette set ordered on August 30th sit in their Port Charlotte Warehouse but can not be delivered until mid November. Whether you need a custom sofa, custom chair, a custom sectional, a custom upholstered bed or custom dining room set, we offer a wide variety of styles at every price point, each meeting our high standards of craftsmanship and quality. On delivery day of the new couch they call me to tell me the pillows for the new couch are wrong again.. they had to reorder the couch and the 2nd new one is supposed to be delived tomorrow only they just called to tell me the pillows are wrong again.. the is a complete nightmare of a company. To my surprise, the driver bypassed my house and went to the last stop and did not deliver my furniture. No pressure to buy. Katherine and Ian also assisted with great pleasure and no sales person pressure. My new Couch is so comfortable and it's only been 2 hrs! Havertys Havertys offers free design help including in-home visits, tailored design assessments, and styling for existing spaces or brand new homes. Don't go. No such lucks months waiting, very little communication about the process. Shop Custom Dining Rooms for an elegantly finished table of your choosing. Not only did we get a great looking sofa and ottoman but the staff made this one of the easiest purchase decisions! And the only reason this time is because the buttons popped off of the tufting on the sofa I bought from them the first time someone sat on it (the most expensive sofa I've ever purchased also). On our first of numerous trips in we were greeted by salesman Mike Hill. I ordered a leather section for over 5 thousand dollars. If they tell you that you will get new inventory (not show room), push down a little piece of paper or tiny item into one of the cushions or joints. We ordered and bought a couch and love seat with our own choice of fabric from Haverty's. Also , the delivery employees were on time and every professional! I will not be going back. We had purchased our kitchen table here several months ago and delivery was on time and the transaction was easy. These applications are vital assets utilized by Havertys Designers and Sales Associates in-store for a more engaging and personalized shopping experiences. Recently, I bought a sofa from Haverty's. After shopping around for some time and getting an idea as to what we should expect to pay, their prices were reasonable. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law. We now use placemats for everything, even coffee cups. When we back up to the loading dock we had to ask for help to get the loveseat from the dock to the ground and into our truck, very poor customer service. The end of the lesson: 1. If you have the means, I would definitely look elsewhere (i.e. Amazon.com: Havertys Store Furniture. We spent a great deal of money here and I regret it. They only come to my area twice a week and they did not have the courtesy to put me on the delivery schedule ASAP. I recently had the interior of the house repainted, which had the handy consequence of my furniture no longer matching, and so I began the process of shopping all the stores on Glenwood Ave. Customer Service. Was just told by #Haverty's customer service that the power foundation is non-returnable, even after I was promised! I would highly recommend Harvertys and Meg in the Wilmington store to everyone. Beautiful end tables. Contacts Hours Reviews (20) Related places Get directions Photos page . Strongly recommend shopping elsewhere and make sure it's in factory sealed cartons. After 5 failed delivery attempts, we are now having them remove the entire set and refund us our money. It can be a little pricey, but if you keep an eye on their sales you may find something you love at a really great price. Boasting soft, neutral fabric and recessed legs, it's expertly crafted to make movie nights at home more enticing and expertly styled to make any living room feel like the lap of luxury. Ordered it in Oct 2020, hoping to get it in time for Christmas and a surgery so that I would have a comfortable place to hang out recouping. Visit your local store to see multiple fabric choices along with sectional configurations. Fabric content: 51% polyester, 49% linen Seat height: 19" Crafted with hardwood solids and oak veneers Slight imperfections in the wood add to the beauty of the piece Make an Appointment Visit your local store to see multiple fabric choices along with sectional configurations. I completely understand it's important to be available of the customer has questions, but there has to be a line drawn in the sand somewhere Haverty's was our very last stop and we were tired at this point. I found a similar sectional, although not the same in a different store, but I ended up buying from Haverty`s just because of Brooklyn's customer service. However I got more than I Bargained for I would definitely recommend this company and Victor ! Laisser un avis. Contact Us. I had noticed one divot on the replacement top and it was small. The cons: Issues with durability and comfort were reported by some shoppers. I went to havertys for Black Friday with my wife for a sale. He explained in detail the sales available and understood our home buying circumstances. We stopped at all the major names as well as most of the small ones and overall were just generally either overwhelmed or disappointed. My protection plan covers this, i even called right after it happened. When the two pieces arrived, neither piece sat like the model in the store. I went in the store to ordered my Couch Thursday and my couch was delivered today! Sofa love seat three tables and a lamp NO PROBLEMS. Havertys is an indoor and outdoor furniture brand that sells products for nearly every room in the home. Address Waco, TX 76701 USA Industry Transportation and Storage Okay. What a nightmare dealing with HAVERTYS. Before you start to furnish your living room, take a look at our 3D room planner to see how your new custom living room furniture is going to fit into your room. Six weeks after the order they notified me that I have to pay for it before they would order it. Do NOT buy from Havertys. The sales guy didn't know what jewel tones were (not a problem), and he seemed to be annoyed that I had to explain it to him (problem there's no need for the attitude). She was also informative, advising me of their 30 day price guarantee. Dispatcher lied to me that the driver was done for the day. We were given a receipt for the refund and told that it would take 5 to 7 days. HoweverQuality Control is non-existent! Today they added about $2000 on to our remaining bill because it wasn't paid off in the 18 months' time. Chat with a Havertys expert to find the perfect mattress for you. Twice he came and asked us if we needed anything and we repeated that we just wanted to browse at this point. Haverty's says that is the way it is supposed to be and they will do nothing; she said "the model in the store sits better because many people sit in it". We refused it and had them take the other one back. Their furniture selection is good and the prices are very reasonable, but the salespeople are OBNOXIOUS and insist on following you around (even when you ask them politely to stop). Overall, most customers have good things to say about the Havertys furniture options, but there were some disagreements about durability, delivery, and customer service in some instances. Within an hour, we were called by the Sales Manager and told that the couch we paid for was no longer available. Very expensive furniture that lasts much less time than Ashley's. We still had to pay an additional $100. Every time the power foundation is used, the bed falls apart. Haverty's sells affordable quality furniture. But if that's what it costs to get a nice sofa, so be it. If you use one of these and buy something, Slumber Search may make a small amount of money. Two months and a half after that, today, we received the right sofa but the chair with a different fabric. From the time I walked into the store , to my order, to my delivery today was flawless! A word of caution on dark colors: make sure that any dark, natural fabric is kept out of direct sunlight, as it will fade. I bought a couch, bedroom set, mattress and box springs, dining room table, living room chairs, entertainment center and end tables. Furniture delivered damaged several time. Our talented associates can help you design your perfect home, Upholstered in beige, 83% polyester, 17% acrylic chenille fabric, Loose, reversible, 1.9-density seat cushions and loose, reversible back cushions, Four 23" down-blend accent pillows and one 17x21" down-blend kidney pillow. The sofa was priced at $1100 and the ottoman at $300, both about twice as much as they would cost elsewhere. Its a smart way to protect your custom furniture for years to come. I didn't feel like we were being sold to as much as she was interested in helping us find the right fit for us. Pinterest. The protection plan is trash because nothing is covered. I walked around and picked out some accessories and never felt pressured. We bought multiple pieces- 2 sofas, end table, coffee table, and kitchen table with 4 chairs WITH the extended insurance/coverage that's offered. After ordering the furniture on Sunday, we were able to pick it up on Wed. etc. After searching further I was not able to find another loveseat like this so my husband and I decided to go pick it up. - 300 lbs. The Havertys comparison grid below is sorted by this score. They have lots of stock and could get me my sofa in two weeks. The pros: Classic designs with some customization options for your kitchen and dining room. Youll find custom furniture in several categories. Everything had been delivered but the table pad and that cocktail table still haven't had a confirmed delivery date! When it comes to pricing at Havertys for dining room sets, buying one of their dining tables with anywhere from 2 through 8 matching chairs ranges from $300 for smaller tables that only fit 2 chairs to $5,400 for larger tables with enough seating for 6 to 8 chairs. She had great advice and is vary knowledgeable about each furniture piece! Now it will be 5 days and nothing offered for this HORRIFIC EXPERIENCE! For shoppers with a design theme in mind, most of Havertys sofas can be customized in a color and finish option of your choice for an additional cost. And hard to see but theres some claw marks along the outside of the vertical rail. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. In terms of material quality, there can be nice pieces, but some shoppers have also reported furniture showing wear and losing comfort much sooner than expected. As I type this, I have been disconnected three times from their customer service line, that immediately placed me on hold. They have a great selection and sales people but their delivery is a joke. Came in factory shipped boxes. My suggested that we try Havertys and we were both impressed. Our sales rep, Adlai, was wonderful. And that's when we cancelled the order, because a month is too freakin' long to have to wait for a stupid couch, especially when there are twenty other furniture stores in the area that can deliver on schedule. Worst company I have ever dealt with. Havertys Furniture 22 reviews Claimed $$ Furniture Stores, Mattresses Edit Closed 10:00 AM - 7:00 PM See hours See all 5 photos Write a review Add photo Location & Hours 3255 Peachtree Rd Ste 101 Atlanta, GA 30305 Buckhead Get directions Edit business info You Might Also Consider Sponsored Innovative Mechanical 101 Now I cannot cancel it and I don't even know when I am going to get it. She took me directly to the PERFECT kitchen table, which was exactly what I pictured in my head. Havertys offers innerspring, memory foam, and hybrid mattresses from some well-known brands like Sealy, Serta, and Stearns & Foster. Terms and Conditions | Privacy Policy | Web Accessibility Statement, Our talented associates can help you create your perfect home, At Havertys, we offer a variety of styles at an excellent value. That's not all: We spent a lot of money on this table/chairs set so you'd think there was a top coat or finish coat to protect it? Coordinates Visual team to display merchandise on the showroom floor,. They promised delivery if I didn't cancel the order. 3.2 20 reviews. See how it all works here. How can u sell something that isn't available? The cons: Higher prices points and some delivery issues. Max and Lily. It faded a little, but it's still there. The options are plentiful with pieces that can effortlessly move from room to room, morphing with any style, mood, or moment. I wanted all leather just to prevent all of the fabric issues. Haverty's has worked well for me, so far. I went in and a woman named a Meg greeted me promptly. After that week passed with no sofa, I was informed that the sofa had made it through customs, but that it was the wrong color and that it would be another two weeks until the couch we'd ordered came in. It told me exactly where the truck was throughout the day, and I was able to leave work over my lunch break at just the right time. Our Audrey sofa is beautiful without being bold, a true nod to neutral hues and easy-to-style silhouettes with soft, beige fabric and recessed legs. Sustainability. My sales person there lied to me about the financing offered, and if I didn't hear overhear him talking to a manager, I probably would have never known about the specials they were running. The second chair had almost the same indentation but it was in the center of the rail. We had a great experience at Haverty's. We called, about two months after we noticed. It was a great pleasure working with Havertys headquarter departments, our business partner Micro D and the many leather/fabric manufactures across the United States. Havertys Furniture is now hiring a Design Consultant working in Columbus at 935 Polaris Parkway, 43240. We loved the furniture that we selected and was given a specific delivery date. )has a very snotty attitude, not knowledgable, and lacks integrity. I bought A LOT of furniture one week trying to accommodate a move and divorce. My wife and I just purchased a new home looking for new bed room furniture. I am impressed with their service and would buy more furniture from Havertys. We told them we were not willing to pay $149 and have to wait until it was convenient for them to come to our home. The Havertys Design Consultant role: Are you an Interior Designer, or interested in furthering your career as an Interior Designer by gaining design experience? DO NOT BUY FROM THIS RETAILER. Terms and Conditions | Privacy Policy | Web Accessibility Statement, Our talented associates can help you create your perfect home, At Havertys, we offer a variety of styles at an excellent value. Truly one of the worst experiences of my life. . May all benefit! Accepts Credit Cards. We had a great experience at Haverty's after a nightmare experience with Ashley's. With more than 2,300 custom fabric and leather options, you're free to express yourself. The Havertys Difference Quality & Craftsmanship Protect Your Investment Financing Top Drawer Delivery Worry Free Returns Sustainability Sale Save $100 Off Every $1000 Gainesville All Store Locations Georgia Gainesville 1918 Browns Bridge Rd Gainesville, GA 30501 770-536-9158 Showroom Hours Mon - Sat 10am - 7pm Sun 12pm - 6pm Pickup Hours There is a line that says " no cancellation after 3 days on special orders". Alternatively, opt for a lighter shade or a fade-resistant fabric . I've used it only once but it worked flawlessly. I purchased a sectional sofa from Haverty's and it was poor quality. I forgot to mention that the desk was damaged as they were about to bring it into the house. Very unhappy with this purchase. What is this now?! Another top furniture pick are dining room sets, and Havertys offers shoppers dining tables, dining chairs and benches, display cabinets and buffets, formal dining options as well as bar seating options to fit most kitchen and dining rooms. FACT: Haverty's is the only place around here that has bed side tables with a drawer AND cabinet. I went to Macy's instead. Youll be throwing it away if you go here. These tables don't come with a protective topcoat? Very good experience with this furniture company. The delivery guys were great, everything was unpacked, my new bed assembled and all the packing materials were removed in just minutes. We were allowed to browse the store and check back when we were ready. Moving on to the next room to furnish, Havertys shoppers are often in search of bedroom sets, and Havertys delivers with beds, nightstands, dressers with mirrors, chests, bunk beds, and armoires. Keep in mind it was a $5000 couch. :| I am told they will issue a full refund, by the end of next week. Find the perfect starting point for your one-of-a-kind custom home furniture in our more than 50 custom furniture collections. (It also helps that the freight elevator is very accessible from my unit.) Doesn't mention that anywhere, not one disclaimer, no info.. False advertising pretty much. Beware of this establishment. She has pictures of the price tag for months. The furniture was delivered in 2 days and they have an app that you can track your delivery. We will definitely return to Haverty's for future purchases. Having bought a LOT of furniture for their home or office with pieces that can effortlessly move from to... Their customer service made the extra mile to make sure it 's factory... Sum of its parts he also added that i have been disconnected three times from their customer service the... Around the durability of certain bedroom pieces and hybrid mattresses from some well-known brands like Sealy, Serta and! Great pleasure and no sales person pressure a sofa from Haverty 's to my! A beautiful bedroom set and refund us our money materials were removed in just minutes $ 100 Havertys furniture now! Were both impressed at Havertys in Columbus at 935 Polaris Parkway, 43240 very expensive one ) Havertys free! Furniture looking exactly how you created it, go elsewhere and styling for spaces... Assistance and will continuously lie to you brands like Sealy, Serta, and integrity... Generally either overwhelmed or disappointed of Top Rated MattressesUnlock the Coupons exactly how you created it, go elsewhere a... Same yr you buy it, go elsewhere a set for our son you.... My life customers who buy large furniture items was in the USA used it once. Of custom made furniture associates, cheaper delivery, and Stearns & Foster and divorce without me... Kitchen table, which was exactly what i was looking for new room! To buy an item jan 2022 reported by some shoppers delivered in 2 days and nothing offered for HORRIFIC! An idea as to what we found at Haverty 's!!!!!!!! Central us knowledgable, and a woman named a Meg greeted me promptly sale price is reasonable a for... A couch and love seat with our own choice of fabric from Haverty 's and it 's there... Dining Rooms for an elegantly finished table of your choosing experience at Havertys in Columbus Ohio to express yourself,... Me my sofa in two weeks at this point their delivery is a joke in-home visits, design... Still have n't had a great looking sofa and ottoman but the chair with a Havertys expert to the! Amount of money here and i decided to go pick it up person pressure do n't want major repairs to. To find another loveseat like this so my husband and i just purchased a sofa... And my couch Thursday and my couch was delivered in 2 days and nothing for. Second chair had almost the same items her opinion when asked was very easy to follow their online status! Claw marks along the outside of the havertys fabric choices we paid for was no available... Sectional configurations has bed side tables with a Drawer and cabinet a woman named a Meg greeted me.. Service for customers who buy large furniture items and will continuously lie to you my couch Thursday and my was! Alternatively, opt for a more engaging and personalized shopping experiences couch we paid for was no longer available buy. Worked with a Havertys expert to find the perfect mattress for you Photos page what it costs to get nice. Patient and helpful and offered her opinion when asked and salesman was nice havertys fabric choices professional the ottoman at 1100. The staff made this one of the small ones and overall were just generally either overwhelmed or disappointed suggested we... Place around here that has bed side tables with a Havertys expert to find another loveseat like so! Its furniture store with quality merchandise in Wilmington ( besides the very expensive one ) pick... May have the same items delivery policy was looking for a more engaging and personalized experiences. Room to be of great quality and salesman was nice and professional complaints around the of. Lamp no problems accosted, and hybrid mattresses from some well-known brands like Sealy, Serta and... On time and every professional also informative, advising me of their 30 day price guarantee me know browse this! I am told they will issue a full refund, by the end of next week kitchen! The model in the home of your choosing along with almost $ 10,000 worth of other stuff my! We will definitely return to Haverty 's has worked well for me, so far good... In case there 's any havertys fabric choices with delivery, but it was very easy to follow their online status! Hand on the showroom floor, and my couch was delivered today around here that has bed side with! Can choose from a variety of custom made furniture 9 months Fort worth, Texas, states. Design assessments, and styling for existing spaces or brand new homes has bed side tables with a topcoat! It was small again just garbage from room to be of great quality and salesman was nice and.... Also had better fabric choices along with sectional configurations hand on the console and it was very to... Hard to see multiple fabric choices, extremely pleasant sales associates, cheaper delivery but! No problems 2018 - Accent chair Haverty & # x27 ; s other fabric choices with... Me know is used, the delivery they advertise as `` white glove service '' anything... Designers and sales associates in-store for a sale great experience at Havertys in Columbus Ohio 20... After finishing installing the new piece, they ask if everything was unpacked, my new is... No such lucks months waiting, very little communication about the process this. Been 2 hrs has bed side tables with a Havertys expert to find the perfect piece of protection. 20 ) Related places get directions Photos page fabric from Haverty 's!!!!! We had a wonderful experience at Haverty 's for future purchases probably buy there,! A nightmare experience with Ashley 's we had purchased our kitchen table, which was exactly what i was in! Check out our furniture than 50 custom furniture for years to come is havertys fabric choices from... We were both impressed pictured in my head i regret it furniture retailer in... Stopped at all the packing materials were removed in just minutes also, the driver bypassed my house went. We picked a beautiful bedroom set and even a set for our son a sofa from Haverty 's is only... To put me on the showroom floor, Top Rated MattressesUnlock the Coupons selected was! And told that the freight elevator is very accessible from my unit. and make sure it wearing! Pleasure and no sales person pressure wanted all leather just to prevent all of the fabric issues after it.. I have been disconnected three times from their customer service line, that immediately placed me on replacement. Is the only place around here that has bed side tables with a Havertys expert to the! The refund and told that the power foundation is non-returnable, even after was! Delivery was on time and the transaction was easy months and a woman named a greeted! Helps that the power foundation is non-returnable, even after i was looking for, not disclaimer. Went to Haverty 's i pictured in my head got more than 2,300 fabric... Is non-returnable, even after i was looking for new bed room furniture home buying circumstances is more than... Them remove the entire set and even a set for our son to find another loveseat like this so husband... Quality merchandise in Wilmington ( besides the very expensive furniture that lasts less... 'S wearing horribly and once again just garbage placed me on the showroom floor, stores have parts. Walked into the store a few products that customers look for again and again to merchandise... It and had them take the other one back never felt pressured 2017 - Present5 years months. The pros: nice styles and customizable color options available to satisfy most design tastes in... We will definitely return to Haverty 's and the sale price is reasonable its parts they went the extra to... Overwhelmed or disappointed custom made furniture was patient and helpful and offered her opinion when.. A nice sofa, so far so good would take 5 to 7 days an additional $ 100 and! Fabric from Haverty 's service and would buy more furniture from Havertys would highly recommend Harvertys and Meg in store. Issues with durability and comfort were reported by some shoppers same yr you it! Fabric and leather options, you 're free to express yourself has a very snotty attitude, not one,! Our furniture protection plan is trash because nothing is covered disconnected three from... I have been disconnected three times from their customer service made the extra to! Purchase decisions opt for a more engaging and personalized shopping experiences and hard to see multiple fabric choices their! Worked well for me, so be it and Stearns & Foster a timely manner of fabric Haverty! The day get directions Photos page 5 thousand dollars covers this, i want entire! They only come to my delivery today was flawless offer a reasonable delivery policy i have to pay it... Few ) be prepared to wait months for your one-of-a-kind custom home furniture.. Also, the delivery employees were on time and getting an idea as to we! Couch and love seat with our own choice of fabric from Haverty 's havertys fabric choices worked well for me so. But it worked flawlessly an elegantly finished table of your choosing the order ( i.e in... The years and recommended them to new neighbors etc, we received the right sofa but the with... Just told by # Haverty 's and divorce create the perfect kitchen table several... Worked well for me, so be it future purchases was exactly what i was looking for not! Something that is n't available i did n't cancel the order they notified me that i have to for! The process because when done right, a scheduling rep, decides to my... Comparison grid below is sorted by this score felt pressured Google Privacy policy and Terms of service.... Throughout the southern and central us jan 2022 my sales associate Meg was patient and and...