and our You may also find the annual proxy statement by going directly to the company's website. Working in a Verizon Wireless retail store, you will be helping customers sort through their home services options and picking out the best internet plan for them on the world's most reliable fiber ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 13 days ago. Its important to be able to listen to and understand customers needs and respond appropriately. This question can help the interviewer determine if you would be comfortable working in a customer service role that requires you to work independently. Read reviews from current employees that include compensation and culture insights. Cookie Notice We are looking for a self-starter entry-level Verizon Customer Service Assistant to assist with our firm's strategic and productive marketing and sales campaigns. New comments cannot be posted and votes cannot be cast. To create our salary estimates, Zippia starts with data published in publicly available sources such as the U.S. Bureau of Labor Statistics (BLS), Foreign Labor Certification Data Center (FLC). What are some typical titles and locations for Verizon jobs? Find out what you should be paid at Verizon. Here are five common Verizon Customer Service Representative interview questions and answers. Finally, I would thank the customer for bringing up the issue and assure them that I would do my best to ensure they had a positive shopping experience in the future.. Kevin Robbins was most recently a Senior Representative for Technical Support within the Social Media department at Verizon Wireless. When I first started the goals were around 18-25 new lines of service and $4500-6000 in sales revenue. Our buildings are our home. Bachelor of Science (BS / BSc), Computer Science (CS), Bachelor of Science (BS / BSc), Psychology, Bachelor of Business Administration (BBA), Accounting, Bachelor of Business Administration (BBA), Business Management, Bachelor of Science (BS / BSc), Business Administration, Bachelor of Science (BS / BSc), Information Technology (IT), Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload. Our next Verizon Customer Service Representative will be responsible for adequately executing our marketing and sales directives and being the brand's face and voice. Sway Solutions, Inc. - How much does a Verizon Engineer make? Find out what a Verizon Customer Service Representative does, how to get this job, and what it takes to succeed as a Verizon Customer Service Representative. I stayed busy and working at a different house which made it challenging . Let's find out Verizon Interview Questions Software Engineer (4) Software Developer (3) Was a key holder so i had many more requirements than just sales. Then they added upgrades to the goal and started to really increase the goals. In 1997, Bell Atlantic expanded into New York and the New England states by merging with fellow Baby Bell NYNEX. In addition, we expect our new ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 12 days ago, Accelion - Like Verizon Wireless workers, numerous American workers avail themselves of health insurance financed by their Read more, Compare the work satisfaction, stress and gender at Verizon Wireless with similar employers, Streamlined solutions for every step of the compensation management journey, Continuously updated compensation datasets from Payscale and our partners, Flexible, customizable services and support for Payscale customers, End comp guesswork with our free job-pricing tool, From collection to validation, our data methodology delivers certainty, Meet the leaders dedicated to empowering better conversations around pay, Track and compare wage-growth by city, industry, company size, and job category, Access helpful tools and insights for career planning and salary negotiation, Explore real-world career trends and advice from the leaders in compensation, Uncover detailed salary data for specific jobs, employers, schools, and more, Take our salary survey to see what you should be earning. Voice of the Customer (VoC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. Verizon Unlimited plan pricing varies based on how many lines you need and the level of service you choose. Verizon Salary. Trademarks belong to their respective owners. Overall I had a good experience. Other Compensation covers all compensation-like awards that don't fit in any of these other standard categories. Our Field Operations and Technicians teams help power our networks. The highest reported salary for an employee at Verizon Wireless is currently $131k / year, At Verizon Wireless, workers are provided with many options for pension benefits and other welfare benefits. The governor wont be embracing the bill despised by landlords and supported by tenant advocates. All of these factors are taken into account when determining the salary for a Customer Service Representative at Verizon. Here's what people are saying about Verizon. The employee data is based on information from people who have self-reported their past or current employments at Verizon Communications. Base Salary (USD) $91,284/year View Hourly Rate Low:$78,940 Average:$91,284 Select a company name to explore and learn more about other companies across the industry and to compare average salaries with those at Verizon. The girl from 4E in the State Farm commercial is Holly Lynch.The agent is Christina Kantrud, a State Farm insurance agent at 1699 S Virginia St, Suite 101, Reno, NV 89502. Pay ranges for the same job title may differ based on the location and the responsibilities, skills, experience, and other requirements for a specific job. Stay connected with news about careers, employees and the company. Overall my employment was a great experience. Cincinnati Management Firm - Working alone allowed me to focus on each task without distraction, which helped me complete my work more efficiently.. Verizon is a fun place to work with exciting events always going on. Here are some companies in the same or similar industry as Verizon. Its important to remain calm and focused when youre working with customers to solve their issues. A proxy statement (or "proxy") is a form that every publicly traded U.S. company is required to file with the U.S. Securities & Exchange Commission (SEC) within 120 days after the end of its fiscal year. The most enjoyable part of my job is troubleshooting. That works out to $28.15 per hour at Verizon Communications, compared to $22.69 per hour at AT&T. From technical operations experts out in the field connecting cables and maintaining equipment, to the local managers troubleshooting network issues and informing our next great advancements our team helps to keep our vast network running smoothly each and every day. Gothamist is a website about New York City news, arts, events and food, brought to you by New York Public Radio. , They may also be able to move up to a higher-level customer service position, such as a customer service manager or a customer service director. The average Verizon salary ranges from approximately 3,00,000 per year for Electronics Engineer to 9,48,687 per year for Systems Administrator. Click the company name to explore its salary ranges and a comparison with pay at Verizon. Verizon Wireless employees with the job title Sales Specialist make the most with an average hourly rate of $18. Its important that you show the interviewer that you can remain calm and helpful even when faced with challenging situations. Example: I have experience working both as part of a team and on my own, but I find I am most productive when I am working alone. They tried teaching me the the best they could. Network Engineer Average Salary at Verizon Communications in the United States, See 138 More Verizon Communications Network Engineer Salaries, Software Engineer Average Salary at Verizon Communications in the United States, See 136 More Verizon Communications Software Engineer Salaries, Sales Representative Average Salary at Verizon Communications in the United States, See 100 More Verizon Communications Sales Representative Salaries, Systems Engineer Average Salary at Verizon Communications in the United States, See 66 More Verizon Communications Systems Engineer Salaries, Scrum Master Average Salary at Verizon Communications in the United States, Manager Average Salary at Verizon Communications in the United States, See 94 More Verizon Communications Manager Salaries, Project Manager Average Salary at Verizon Communications in the United States, See 53 More Verizon Communications Project Manager Salaries, Senior Manager Average Salary at Verizon Communications in the United States, See 34 More Verizon Communications Senior Manager Salaries, Senior Software Engineer Average Salary at Verizon Communications in the United States, See 30 More Verizon Communications Senior Software Engineer Salaries, Marketing Manager Average Salary at Verizon Communications in the United States, See 19 More Verizon Communications Marketing Manager Salaries, See more Verizon Communications salaries by Location. Remote work also allows for better collaboration between teams, as well as improved customer experience. i enjoyed working and helping other. On the lower end of the pay scale, the customer service and administrative functions pay lower wages, with average employee salaries of $37,969, and $44,068, respectively. Total Cash Compensation information is comprised of yearly Base Pay and Bonuses. They may also be required to make outbound calls to customers to follow up on their inquiries or to provide additional information. Responsibility Officer, Executive Vice President and President Global Networks & Technology, Executive Vice President and Chief Strategy Officer, Executive Vice President and Chief Marketing Officer, Executive Vice President & Chief Legal Officer. Mr. Kevin Service serves as Senior Vice President of Network Operations at Verizon Communications Inc. Mr. Service served as the President of Northeast Region at Verizon Communications Inc. Mr. Service served as Vice President of Region Operations - New York City at Verizon Communications Inc. Mr. Service completed Executive Programs at Wharton The department you work in can have an impact on your salary as well. Taught me how to talk with customers and follow up. They say there are always opportunities for advancement, but that wasn't the case for me even though my numbers were always good. 1k company reviews, including all Then, I would ask them what they were unhappy about so that I could understand the issue fully. In my last position, I was responsible for answering phones and helping customers while also processing orders and invoices. Technical Product Owner, Anonymous Verizon is a telecommunications company that provides wireless, internet, and television services to customers. I've heard some other departments like LNP are good, so I guess it just depends. for salary and benefits, "Dis likes in this compeny umm only salary benfites and pramotions oher wise iwill happy. Five consecutive years of championing military programs - Verizon recognized as the #3 Military Friendly Company for 2023. OH. You may retrieve the full proxy statement by going to the Securities and Exchange Commission (SEC) website at www.sec.gov and entering the company's name and then looking in the first column for an entry of "Form DEF 14A" (or any similar code). Average Verizon hourly pay ranges from approximately $9.81 per hour for Greeter to $30.95 per hour for Customer Service Technician. From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. Verizon salary statistics is not exclusive and is for reference only. The Verizon Sales Assistant team generates leads, establishes a plan of action, and executes it. 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