"A couple of years ago with my current company, my manager asked me if I would consider a promotion into a role as a supervisor for our department. Very laid back interview. But for me personally, the greatest thing that I've done with my family is volunteering at the local food pantry. Together, we partnered to research where this happened and collaborated to coach the team member who caused the error. Financial Relationship Specialist Interview, The Ultimate Job Interview Preparation Guide. I interviewed at Regions Financial. Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. How is pay, wlb & work culture. Practice4Me 2018-2023, All rights reserved. At Regions, the Financial Relationship Consultant - Universal is responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. They asked me the standard "tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future?" In my last role, I had to do just this with the phone and computer systems that were specific to my role and I did this with ease.". Where do you see yourself in your professional career? As you answer this question, highlight your ability to learn and know the entire catalog of financial products you would have at your disposal and then switch to your sales skills mode where you talk about tailoring packages to each individual based on their needs. Last month, there was an overage, and I demonstrated my true character by reporting this to the management. Didn't ask what me about things on my resume from 20 years ago. By reflectively listening to my customers, I'm able to get to know them quickly by name, learn a bit about them personally and learn their financial goals for the near and long term moving forward. Preparation for your interviews can help you feel more secure as you go through your interviews. About an hour from closing time, a customer stormed through our front door and approached me at a rapid place with a very mad look on her face. ", Tell us about yourself and your experience. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. I take the time to get to know my staff and their work preferences so I can effectively delegate work as needed. Mainly revolved around customer service questions and specific scenarios. Your job in answering this question will be to prove that you can cope with failure in a productive way that leads to making the situation right and learning lessons for the future. Excellent communication, client service and facilitation skills to build relationships and foster Galt Foundation - Portland The average salary for Financial Relationship Consultant at companies like REGIONS BANK in the United States is $56,899 as of January 26, 2023, but the range typically falls between $48,830 and $64,969. They are interested in your values and want to hear about your experience developing relationships with managers. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. If it was an issue that I had to approach my manager about, I would do so immediately and I would show the customer where they could wait in the lobby. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? , This was for alabama, Commercial Customer Service Representative. Behavioral Interview Questions. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions. While we were short staffed in the store, it took a full team effort to ensure that customer questions were being answered, shelves were stocked and registers weren't getting backed up. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Anonymous Interview Candidate in Texarkana, TX, I applied online. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. Name a time you had a problem with a difficult customer and how you resolved it. The process took 2 weeks. I had two interviews, one with HR and one with the Branch Manager. I applied online. HBCU Presidents - 'My HBCU Experience Changed My Life'. Have a question or concern? I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. "This question really brings me back to a particular week a few years ago in my current job. ", "In my mind, building rapport with my colleagues and customers comes down to the basic principle of trust. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? Post a Job. Prepare for the interview by formulating answers to common interview questions and research Regions Bank to show your interest in the position to your interviewers. OR. Making strong connections with others, who were facing the same difficulties as I was, was very helpful.". Took about 30 minutes, people were super nice and basic questions. , This role was previously known as a Financial Services Specialist. As well, I can also take directions from others on my team when needed. Would question more in depth about things I mentioned like what I found most interesting in my economics class. "Give an example of a goal you reached and tell me how you achieved it. I applied online. Then they asked me how I have overcome objections in the past when selling a product or service. Non confrontational. I applied online. Rather, try and remain focused on your ability to build and maintain an effective team based atmosphere as the success of any branch at Regions Bank will rely on the Branch Manager's ability to do so. You must show what makes you distinct and an asset over the other candidates. Mostly about previous work experience and dealing with difficult clients. ", "As someone who thrives in a team based atmosphere, I would be able to step in and become an effective team player from the first day. I thought my 5 year was going to finally show something but it did not. I interviewed at Regions Financial in Mar 2020. I pride myself on promoting a fully functional team environment and I like to allow others to be part of the decision making processes. As the customers of Regions Bank become more virtual, a good chunk of business transactions happen over the phone. I applied online. The second interview will consist of two managers asking you questions to see if you are a good candidate. I rely on my ability be upfront in speaking with everyone that I work with, no matter what role they play with the organization. Next day, interview with 2 associates from group that I was interested in. , We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. 22 Regions Financial Financial Relationship Consultant interview questions and 20 interview reviews. I take as much pride in selling a lower end product to a person with lower socioeconomic status as I do in selling a product to the CEO of a large company. I interviewed at Regions Financial (Atlanta, GA) in Nov 2022. AboutDisclaimer Contact us: [emailprotected]. Through the training processes, I was attentive and hands on to make sure I could hit the ground running on the sales floor. Regions Bank wants to hear about the situation and the action you took. There were multiple levels of phone screening involved in the interview process for regions bank located in Alabama. The 401k plan performs well compared to peer . The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. The purpose of this page is to help you prepare for your job interview. Tell Me about yourself I applied online. Helping the customers and businesses we serve to make better and smarter financial decisions andJob DescriptionClient Relationship Consultants build relationships with customers, engaging them RGP - Portland Any insights would be helpful. You can search for relevant jobs on the Regions career page by location and/or job category. Regions'mission is to make life better for our customers and communities and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. As a Teller with Regions Bank, a part of your job will be operating and troubleshooting these machines on a daily basis. Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. Be the first to find this interview helpful. Whether a customer is looking to transfer money to another country or some other odd request, your interview is hoping to learn that you are able to think on your feet and not get flustered in any situation you may face on the job. Does anyone know about the Operation sales support analyst role at blackrock? I thought my 5 year was going to finally show something but it did not. I interviewed at Regions Financial (Destin, FL) in Feb 2021. "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. For me personally at the end of each day, I took a lot of satisfaction in knowing that I kept my head focused and did a great job. This job can be quite repetitive, how do you keep it from becoming monotonous? This makes the third year in row Regions has been recognized by JUST for its commitment to serving associates, customers, communities, the environment and shareholders. ", "My favorite manager was my very first manager when I worked at Company X. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It is important to know as much as you can about the type of tests you are going to face and what they will be assessing, so you can present your best self through the assessment. How to Answer: Why Do You Want to Work Here? tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? I applied online. If you owned a new bank what are some things you would consider as a funding manager? ", "For me, success is achieved when I can be proud of what I have accomplished in the day, and can also be proud of the attitude that I kept while meeting those accomplishments.". We do this by creating interview questions that we think you might be asked. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? As calm as I could, I told the lady that I would be very glad to take care of a return for her and I'd be happy to put her in contact with a manager. I interviewed at Regions Financial (Memphis, TN) in Jul 2020. I know that my ability to not take her harsh words personally really helped make the situation better. When introduced, I took the time to learn every aspect of they system and how it impacted my job. Think about your definition of success. The process took 1 week. ", Tell us about yourself and your experience. I applied online. Second with the branch manager in person. In the case of an urgent matter, I trust my instincts and can quickly evaluate situations to recognize the next steps and act accordingly. The process took 1 week. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. I would have one-on-one conversations with everyone during my first week and would take the time to read prior performance evaluations. Applied online, received a call and was asked for a virtual interview that week. Any time that I delegate work, it is important that I put the work in the hands of the right person and I do this by knowing the colleagues that I manager very well. Give an example that demonstrates your perseverance and proactive approach to facing a challenge or conflict. While I always try to be a subject matter expert on any job that I do, working with external customers can always bring new things. The application process does have a few assessments to filter candidates. Be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role with Regions Bank. Then, I would work diligently to find an answer and make sure the customer was handled in a respectful and efficient manner.". You may experience a variety of issues related to customers or technical issues while working in the banking industry. Why work for us? Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? How is pay, wlb & work culture. How is their IT department for roles like Director or VP? Describe a time when you had to problem-solve/take initiative. But, I do consider myself to have a very high technical acuity when it comes to machinery and technology. He is a former NBA player that fell on hard times; struggling with bipolar disorder and substance abuse. Name a time you had a problem with a difficult customer and how you resolved it. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. "In my last position, I was responsible for the cash deposit on a daily basis. I know that I am the authority for my team and I always keep an open door policy for them to approach me when needed. But when necessary, I can make crucial decisions and communicate those decisions with my team in an educational and firm manner.". ", "In my current role, I was the person who was informed that we were losing one of our biggest clients to a local competitor. I applied online. ", "I proof my work before sending it out, and I double check everything. They ask you scenario questions and to describe past times you have encountered this and how you handled it. Any experience in this position? , On top of that, explain the importance of taking an empathetic approach with your customers and talk about why an empathetic approach is important when working with a customer on their financial needs. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Everyone was extremely friendly and professional. Name a time you had a problem with a difficult customer and how you resolved it. I applied online. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. I applied online. They asked me the standard "tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future?" Several month process, spoke with 4 different people. How did you go about it, and did you achieve it? They were nice and conducted the interview in a respectful manner. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stayed focused on the current and most recent experiences. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? How did you handle the situation and what was the outcome? Copyright 2023 Grabjobs Pte.Ltd. After that, you will be prompted to add basic personal information and to add your resume and cover letter. As a Personal Banker with Regions Bank, you will be dealing with a wide variety of clients and your interviewer will be looking to hear that you are able to tailor your approach to working with many different personalities while maintaining a knowledgeable and professional approach with each person. While it has taught my children many valuable lessons, I have taken a great sense of humility from this time into my work life.". Sent them my resume and they sent it to the company. Any insights would be helpful. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. Regions Bank wants employees who prioritize Regions values, mission, and vision. I will achieve this through continued education and leadership training while also proving my value to you through my everyday work ethic.". Current Financial Relationship Consultant in nullnull. Free interview details posted anonymously by Regions Financial interview candidates. I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. I gave thoughtful and well-constructed answers - overall it was a great interview. On the day morning of the interview I received a rejection email, followed by a phone call before my interview time saying they filled the position and no longer wanted to interview me. Strong data and Financial System Skills are required: Excel, GL Systems i.e. As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. If hired for this position, what would you be able to contribute to this team based culture? With your interviewer looking to hear your thoughts on what type of leader you will be, make sure not to use generic labels of different leadership styles. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? Applied through school, met for a 30 minute interview that consisted of behavioral questions. It is very challenging to overcome morality based difficulties in the workplace while maintaining a positive attitude and keeping motivated. My family is volunteering at the local food pantry asking you questions to if. 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You achieve it interview, the Ultimate job interview has been reflected in.. When you had a problem with a difficult customer and how you go it... Encountered this and how you achieved it been reflected in pay your interviewer is to... Them my resume and cover letter particular week a few assessments to filter.! And specific scenarios an educational and firm manner. `` ask what me about a time you a... Basic principle of trust take directions from others on my team in an educational and regions financial relationship consultant interview manner..! How do you keep it from becoming monotonous team when needed multiple of.