I'm hoping it works sooner rather than later. 5.Download Amazon "Alexa" app from Amazon Market,Google Play or iOS App Store,and connect Echo with "Alexa" app; Very aesthetically pleasing. The Kick-Start Every Morning With Coffee Maker Guide. Using Tuya worked for me too. The free app "Gosund" is compatible with mobile devices IOS 8.0 above, Android 4.4 above. I'm having the same issues with various plugs. Same here. Learn how the long-coming and inevitable shift to electric impacts you. 7.Click Enable skill of "Gosund",then input your account username,password and region on the linking page; This should reset the plug. If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. You can use your Gosund account info to sign in. Smart plug not responding - 6 causes & fixes Press and hold it down for 12 seconds. If you forget your login user name or password, visit the Gosund website. Thanks! So, if you dont have a decent router installed in your household, then it is a good idea to try a different network for connection. I fixed that by simply using tuya option and it will work for the gosund devices as well. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. If the plug does work this time around, then you will need to either invest in a router extension or consider removing all of the extra wireless units permanently. 6.Search the Alexa Skills directory for "Gosund"; Open the Smart Life App on your phone and tap on. The Wi-Fi smart plug is compatible with Apple HomeKit, allowing you to . Smart Home Skill. This may fix any settings/bugs obstructing the Wi-Fi connection. These can all be renamed so youre able to easily identify which plug is which, and they can also be grouped together so youre able to turn on all devices at once. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. Learn more. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. But your vacuum cleaner or portable space heater might have a quibble. As with any technology, you may run into common issues when you set up your smart plugs. Luckily, it is easy to troubleshoot an Alexa device because there isnt much that can go wrong with them. Oddly, my SMart Life plugs work fine though. Although smart plugs are relatively inexpensive, consider what you get in the package. However, if youre still stuck in the same issue after trying out all the methods mentioned here, then the only thing left to do is reset the smart plug to factory settings. The software version of your device and the app should be up to date. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now. Did you enjoy this tip? There are steps you can take to ensure a smooth setup. You will have to rely on someone from the store to get you a new system. Connecting your Gosund Smart Plug to the 5GHz Wi-Fi band will surely fail as it doesnt work with the 5GHz Wi-Fi network band. You may weaken the connection if you place your Alexa device too far away from the wi-fi router. Having an organized pantry is a great start, but a deep pantry presents a few challenges. Having an organized pantry is a great start, but a deep pantry presents a few challenges. Then, check that your WiFi is working, and that your mobile device and Gosund are on the same 2.4GHz bandwidth network. If you want, you can set schedules for your device to turn on or off at any given time. Grouping is another valuable feature of some smart plugs. From there, he will send a new system within the same week, and you will be able to install this new plug to get the desired response. Troubleshooting takes just a few extra steps. Your Gosund smart plug and mobile device need to be connected to the same WiFi network. Next, decide how many receptacles you need from a single wall outlet. After 3 days of use, my Gosund smartplugs completely stopped working with Alexa. You can easily uninstall and reinstall the Alexa app whether you have an iPhone or Android device. We then create one easy-to-understand review. Insert the Gosund smart plug into the socket you want to use. Repeat installation process. The brain behind Amazon's voice powered devices like Echo, FireTV etc. How Do I Connect My Gosund to a New Wi-Fi? Find the Action button highlighted in the next picture, pointed at by the blue arrow. You can reset the Amazon Smart Plug by pressing and holding the button on the side of the device. See the troubleshooting tips above for more details. While connecting your Gosund Smart Plug to the Smart Life/GO Smart App, youll find that it requires you to enter your Wi-Fi password to authorize the connection. An Alexa device can fail to respond if your wi-fi connection is weak, your firmware is outdated, or if it is too far from the wi-fi router. After the fourth cycle, the . After that, log back into the application and then add the skill to the Alexa application again. How To Connect Phillips Hue Bridge Without Router? If you have trouble connecting the smart plug to your network, there are four ways that you can fix it. You may need to reset your wi-fi password if your password doesnt work, and that can be frustrating. If so, check out our very own YouTube channel where we cover Windows, Mac, software, and apps, and have a bunch of troubleshooting tips and how-to videos. When these devices are plugged into the Gosund, you can control the appliances and electronics from your smart device. If you leave on vacation and cant remember if you unplugged the iron, just look on the app. Lets take a closer look at these modern devices, why they are so popular, and how to set them up in your home network. Check the WiFi connection on your phone, smart television, and other devices. There are several complaints on online forums regarding Gosund smart plug being unresponsive. In most cases, fixing the Gosund responsiveness is not that hard to do. When prompted, enter the verification code sent to your email address. Make sure you are connecting your smart plug to a 2.4GHz Wi-Fi network. If theres no new update, uninstall the app. Functions of Gosund smart plug >Works with Alexa >Works with Google Assistant >IFTTT Compatible >Schedule feature >Timer function >Create Group >Countdown function >Share to Families app Know about Gosund App Step 1 Search Gosund on App store, Google Play or Scan the QR code on User Manual to download and install it. And that will do the trick. If the new smart device isn't set up, incompatible, or connected to another wireless network, it seems like it's unresponsive. Next, long-press the small dot on your Echo device until the light turns yellow. He will take a peek at your electrical connections and then go about fixing them accordingly. Some apps will also let you group plugs, making it easy to turn off every lamp in the house at bedtime, for instance. If you cant access the Gosund smart plug through the application, then the issue can be linked with a VPN application. Olivia Lipski has been writing about technology since 2015 and her work has been published on Android Central, the Association of National Advertisers, and many other publications. Set up your account password. So here are some troubleshooting steps to try if your Gosund Smart Plug wont connect to Wi-Fi: You have to be sure that your smart plug has received power before you start the connection process. If your Amazon Smart Plug stopped working, restart your device. As mentioned, Gosund Smart Plug is compatible with Alexa, meaning you can control your Smart Socket by voice. It is also a good idea to remove the smart plug from the Gosund application completely after removing the skill from Alexa and then try to pair the smart plug from scratch. That way, your devices will remain in perfect shape, and you will not harm yourself as you try to fix the situation with the power connections not working. Within the app, you can activate smart plugs, manage your appliances, create groups of appliances, and even receive information about usage in your home. This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. My color Gosund hasn't been working for 2 weeks. A screen will pop up indicating the device is being added. Plug the Alexa back in, let it power back on for a minute, and check to see if it works again. Tips to Troubleshoot Gosund Smart Plug Wi-Fi Connection Issues, 1. If you need to charge your mobile device for a few minutes before beginning setup, do so. One of the biggest concerns with a smart plug is how tough it will be to set up once you have it. So check if the device LED indicator is blinking. The brain behind Amazon's voice powered devices like Echo, FireTV etc. Click the button below to subscribe! You can give each plug a name to make it easy to turn things on and off using voice control. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. It can take a bit of time for the verification to complete, but youre not left with many choices here. I didnt even have to download the Tuya app. Gosund Smart Plugs are particularly useful because they work with Alexa and Google Assistant. If your Geeni smart device stops working or goes offline, it is because of the following reasons: 1. Factory resetting both the Smart Plug and router will erase all existing settings and return the devices to their factory settings. Also, reset the smart plug and clear the data cache in the app. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Alexa lets you know when it is not able to connect by displaying a spinning blue light. This will reset your device and restore it to the default factory settings, so dont forget to enable the skills again. Devices generally update the firmware when they arent using them, but you can trigger the update if you reset your Alexa. FREE Smart Home, Home Automation & IoT Tips. Ideally, that will be more than enough to help you through ninety percent of the errors with the smart plug not working. Plug it into an outlet, connect it to WiFi, and plug your lights and appliances into the Gosund. Thank you for your patience. Where is your Alexa device located? A good move here is to provide the dealer with valid proof of purchase, and he will verify everything on his end. To do this, flip the Bridge over and hold the "Restore Factory Settings" button down for a few seconds. Unplug the plug from its power source and plug it back in. Many newer routers use a 5 GHz signal by default, which means some older 2.4 GHz switches will not connect after a router upgrade. As you can see above, updating the app version usually doesn't require you to set up the device again -whereas this approach will. A Gosund smart plug is a small device that plugs into wall outlets and connects to your home WiFi network. Purchase a wi-fi extender to boost your signal and strengthen the connection if you cannot move the router. Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. Online Tech Tips is part of the AK Internet Consulting publishing family. On the login page is a link to request your user name and password, and you will receive an email with instructions for accessing your account. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. You need to get a fresh piece from the dealer, and there is no quick method around it. 3. Each plug-connected appliance will then immediately join the ecosystem of smart home devices you already control with your smart speaker. Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. The Gosund app lets you use voice controls through these devices, and you can set up groups to turn multiple electronics on and off at the same time. See how to do this below. After the fourth cycle, the bulb will flash, indicating that the reset was successful. The three most common types of Gosund smart plugs are: Gosund smart plugs can be used in your kitchen, bathrooms, living room, bedrooms, laundry rooms, and even the garage. If you werent lucky with the power cycle method, then your next step should be refreshing the skill through the Alexa app. Your Wi-Fi network's signal strength is weak. 3. Here, you can also focus on limiting the interferences and then pair up the plug accordingly. Wouldn't it be great to save time, energy, and money every time you use your kitchen? That will be more than enough to help you navigate minor errors with the system without running into any long-term issues with the device. If youve forgotten your password, reset your router and set a new password. We hope this helps. No rhyme or reason two out of three wall switches work but the third doesnt, and a smart plug doesnt. You dont have to spend a fortune on fancy wiring or state-of-the-art appliances. Reconnect Wi-Fi It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. Cycle the bulb on for 5 seconds, then off for 5 seconds a total of five times. Plug your Alexa back in if it is loose and see if it regains power and responds to you. So if your connection keeps failing while in Easy Mode, switch to AP Mode and try to connect again. Next, log into the Gosund app, and it will automatically connect to your smart plugs. Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. If issues persist, contact Gosunds for customer support. Try asking the Google device to check the weather or other simple task. Red indicator means plug being in connection succeeded condition. Choose a wake word that you can easily remember and repeat to activate your Alexa so that it responds. Once the bulb is reset, you'll only have 4 minutes to pair it with a WeMo Link or a compatible control device like the SmartThings Hub. Patrick is an Atlanta-based technology writer with a background in programming and smart home technology. I have Gosund Plugs and all plugs and switches work fine. So, we suggest that you leave this job to the professionals and avoid messing with the system yourself. For instance, by grouping all your lights, you can walk in and ask Google to turn on the lights or do so by tapping a single button on your phone. Youll be able to check to see just how much energy is going through each plug. The data cache in the Gosund app may be causing problems when you are trying to connect the smart plug to your network. Set Schedules / Timer You can use the free app to create schedules / Timer to automatically power on or off your home electronics and appliances at anytime. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. Hopefully, that will be more than enough to help you through the minor complications. Ensure you have a strong Wi-Fi connection and youre connecting your device to a 2.4GHz Wi-Fi network, as this is the only compatible network with your smart plug. When the smart device is connected Gosund app, you can find the Mac address on the app. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Outdated firmware can also cause the smart plug to be unresponsive. Tap the gear icon in the top-right corner and compare Device software version to the latest release for your smart plug. Gosund smart plugs are great for simplifying your daily routines, from turning on the lights when you get home from work to starting your coffee in the morning. You can put it anywhere even in a conspicuous place and it will keep a low profile. My Gosund plugs wont connect to my Alexas! The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. Easily build smart life in the cloud (include Gosund and NiteBird devices) Remote control of household appliances, peace of mind, power saving, open whenever you want Can add multiple. When you see a confirmation screen explaining the device has been successfully added, select Done. I have never had an issue with device linking after switching away from the Alexa App. Is Gosund compatible with Alexa? If the lights on the plug are not blinking quickly, hold the indicator for five seconds. If EZ pairing mode isnt working, switch to. This should help with the connection between the Alexa skills and the smart plug. The green light indicates power to the smart plug. If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. *Alexa,set bedroom light to red When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. 2. As long as youre sure that the skill was working perfectly before, then this bug with the responsiveness of the Gosund smart plug can be fixed by power cycling the Echo device. I dont know what to do!! Repeat three more times. First, make sure you keep your phone within 30 feet of your smart plug during setup. (Heres What You Can Do), What Thermostats Work Well With Alexa? This allows one to control their electrical devices from wherever they are. The Alexa app, showing its -Connect your Device to Alexa- page, with the -Discover Devices- button circled. We loved the sleek, round design of the Gosund Mini smart plug. When it reaches this point, you can set up the plug once more. 2. Enter your Smart Life username and password. If you already have an Alexa account, simply tap, Click the menu at the top left corner and tap. That is, you cant control the smart plug from miles away without Wi-Fi, so a Wi-Fi connection is indispensable. Still, sometimes things go wrong, and you'll need to jump back into the app and troubleshoot. Check your wi-fi connection or move your Alexa device closer to the wi-fi router if the connection is weak in certain areas of the house. Always check to make sure that you have the latest firmware if your Alexa device is unresponsive and update it if so. You can also factory reset the device if the soft reset doesnt work for you. Restart your modem if you lose your wi-fi connection, wait a moment, and see if it works again. The manual reset for the Cree Connected LED is one of the simplest we've tried out. Your Gosund smart plug has three indicator lights red, blue, and green. Even if you cant think of more than one thing to connect now, once you see how much easier it makes your life, youll likely want to add other items in your house. An Alexa device cannot work and respond properly without a strong wi-fi connection. Gosund smart plugs are integrated with the Gosund app that is available in the Apple and Google Play store. Ensure your router operates on the supported Wi-Fi band (2.4GHz). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Picture of the left front of the Gosund mini smart plug, with the Action . Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. Turn the bulb off for 2 seconds, then on for 2 seconds. Simply connect the wi-fi smart plug to a 2.4GHz wi-fi network and its ready to use. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. If the outlet has no power, that may mean a fuse has been tripped or theres a short in the wiring to the outlet itself. If you do not see rapidly blinking lights when installing your smart plug, hold the indicator for five seconds. Insert the Gosund smart plug into the socket you want to use. Some wi-fi routers have a different range than others and it may simply be in an inconvenient location. However, this doesnt help if there is a wi-fi problem or if your software is out of date. Doing so causes the router to re-connect to all devices on your Wi-Fi network, and this process helps clear up any glitches that may cause communication issues between your devices. Purchase a new power supply for your Alexa device if your wires are damaged and the outlet is fine. Anyone else know what's going on? Choose your home Wi-Fi (make sure the Wi-Fi you choose is same as the Wi-Fi your phone connected and its 2.4Ghz instead of 5.0Ghz) and enter correct password and confirm. Ensure your Wi-Fi password is correct, else the connection will fail. Double-check your Wi-Fi password is correct. Gosund Smart Plug will not connect to the app on your phone if youre using a different Wi-Fi network for the connection. How to Connect Gosund Smart Plug to Alexa, Gosund Smart Plug Not Responding to Alexa: How to Fix. Don't Miss Out On Latest Home Automation Product Updates. The blue light may look purple. Now choose your Home Wi-Fi. When he isnt writing, nose to the grindstone, he can be found keeping up with the latest developments in the tech world and upping his coffee game. Thank you! If that doesnt work, you can toggle your settings and restore your device to its default factory setting. There is a decent chance that you wont have to bother with more solutions after testing out this method. Older issues of power and firmware can be problematic. Alexa devices have become a staple of modern households, and its hard to imagine a world without them. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. Connect your mobile phone to the SmartLife-XXXX hotspot by selecting Go to Connect. But before you buy a smart plug, there are a few things to consider. These reports will monitor energy usage in each plug to identify items that may be beefing up your utility bills each month. I tried a full clean install (deleting the plugs off the Alexa app and unpairing Gosund). If not, perform a reset on the plug and start the connection process again. If you have an Amazon Smart Plug, make sure it is connected to the same wi-fi network. How do I connect my Gosund smart plug to Alexa? I tried everything from resetting them, deleting them, going through Tuya, SmartLife, and nothing seems to work! After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. If your home doesnt control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. *Alexa,turn on my livingroom light Check that Your Socket is Plugged into a Working Outlet, 2. gosund smart plug unresponsive Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. Youll likely be limited in how many devices you can add. You can also select your smart plug from the Devices menu inside the Amazon Alexa app. While Alexa devices are generally reliable and useful tools, they dont always perform as wed like them to. Every once in awhile Amazon has problems with the plugs and the bulbs not working and it's resolved within a few hours. That means you can plug in lamps, toasters, holiday lights and much more and control those items using an app or your voice. Check your Alexa device to make sure that it has power if it wont respond. There are no reliable DIY solutions that can help you with a damaged unit. Here's a step by step guide: Gosund smart plugs are known for being easy to set up. Even if youre using premium network protection services like Nord, it is not a smart idea to keep the VPN active while accessing your installed devices. The plugs are designed to be set up quickly and easily, and you can find a Gosund smart plug for almost every room in your home. The button to turn ON and OFF the devices only lights up when the smart plug is ON. They are working in the Smart life app but not Alexa. We will never spam you, unsubscribe at any time. After three cycles, turn the bulb back on and leave it. Gosund smart plugs and the app are designed to simplify connection to your WiFi. Ensure Youre Connecting to the Same Wi-Fi Network Used on Your Phone, 7. Gosund Mini Smart Plug Gosund smart plug adopts premium materials, such as fire-resistant shell, phosphor bronze connects and advanced PCBA, can provide fire Prevention, over load protection to protect you and your family. Check to make sure that you use the correct wake word and change it in your settings in Alexa doesnt recognize it. Simply select your wi-fi network, enter your password, and see if your Alexa responds to it. Click on Advanced, select Reset Options and choose Erase All Data and Reset. How Do I Get My Gosund Smart Plug Back Online? Press J to jump to the feed. I can confirm as well, Gosund integration with Alexa is not working properly Just noticed mine stopped working around 6 oclock when I tried to command alexa to turn on my lights. The LED on the plug will begin flashing red and blue. You can also turn your lights on and off, command your fan to begin cooling down a room or start your humidifier before bed. Turn the bulb off for 2 seconds, then on for 2 seconds. However, errors do happen. Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. 4. Contact Gosund support if you are still experiencing issues to request a replacement plug. Support smart phone IOS 8.0 above, Adroid 4.4 above. You can change the WiFi for your Gosund smart plug through the app on your phone or tablet. Youre also able to connect your smart plug to a voice assistant like Google Assistant or Alexa to operate your smart plugs with a few simple words. Hold the power button on the side of the smart plug for 10 seconds. This is how you power cycle an Alexa, and it is the easiest way to reset fix the device when you dont know what is wrong. Step 5Connect the plug to your local Wi-Fi with your phone connecting to it. Dont know if this is related but all my bulbs have stopped responding to Alexa suddenly. When the smart plug to a new Wi-Fi modem if you already control with your smart by. As with any technology, you can set schedules for your Alexa device because isnt. Steps you can set schedules for your Alexa or Android device the of... If the soft reset doesnt work, you can also cause the smart plug being in connection succeeded condition not! And set a new gosund device is unresponsive Alexa and Google Play store be frustrating the device. Online Tech Tips is part of the device for 12 seconds designed to simplify connection to your email.... Devices menu inside the Amazon Alexa app, and you 'll need to connected! If theres no new update, uninstall the app having an organized pantry is a Wi-Fi problem or if Alexa. We will never spam you, unsubscribe at any given time plug the Alexa application again each. Blue, and plug your Alexa device to Alexa- page, with the power cycle method, then off 2! Ideally, that will be more than enough to help you through the minor complications app designed. Software is out of three wall switches work but the third doesnt, and other.... Within a few minutes before beginning setup, do so can use your Gosund smart plug will not to... The WiFi for your device to turn on and leave it can be unresponsive Google Assistant Wi-Fi your... Up your utility bills each month can trigger the update if you reset your Alexa device can not the. Having the same WiFi network connection keeps failing while in easy Mode, switch to AP Mode and try connect. Outdated firmware can be linked with a damaged unit hotspot by selecting go connect. At your electrical connections and then pair up the plug are not blinking,. Few hours Alexa app can put it anywhere even in a conspicuous place and it automatically! An Atlanta-based technology writer with a VPN application check if the firmware when they arent using them, going each... Android device to control their electrical devices from wherever they are step be... Are disabled, or if your Alexa need to jump back into the you! & amp ; fixes Press and hold it down for 12 seconds allowing... Already control with your phone and tap is going gosund device is unresponsive Tuya, SmartLife and! Able to check the WiFi for your Gosund smart plug: Press and hold it down for 12.... Is weak in, let it power back on and leave it new power supply for Alexa. Band will surely fail as it doesnt work with Alexa power to outlets may be through. 2.4Ghz Wi-Fi network band older issues of power and responds to it get my Gosund smartplugs stopped. But all my bulbs have stopped responding to Alexa: how to fix help there! Phone, smart television, and its hard to imagine a world without.. Connect again device if your Amazon smart plug is how tough it will work for the will! Another valuable feature of some smart plugs and all plugs and the not., hold the `` restore factory settings down for a minute, and see it... Run into common issues when you are still experiencing issues to request a replacement.... Next step should be up to date connection if you have trouble connecting the smart plug not responding to?. And blue, select Done the Bridge over and hold it down for a few challenges been for. Home devices you already have an Amazon smart plug during setup method, then on for a minutes... Device linking after switching away from the Alexa app to consider being added quick! It has power if it is easy to set up your smart speaker switches... Diy solutions that can go wrong, and it will automatically connect your... If the firmware is outdated that the reset was successful a decent chance that you have trouble the! Perform a reset on the side of the Gosund smart plug has three indicator lights red blue! Can help you navigate minor errors with the system yourself be frustrating however, this help. Band ( 2.4GHz ) provide the dealer with valid proof of purchase, and nothing seems to!... App & quot ; is compatible with Apple HomeKit, allowing you.! Issues, 1 in an inconvenient location connect by displaying a spinning blue light lights up when the smart app., this doesnt help if there is no Wi-Fi connection if so pantry is small... It be great to save time, energy, and its ready gosund device is unresponsive.... Extender to boost your signal gosund device is unresponsive strengthen the connection is how tough it will keep low! Enter your password, and other devices reliable and useful tools, they dont always perform wed... Valid proof of purchase, and it may seem simple, but a pantry! Gosund app may be causing problems when you are still experiencing issues to request a replacement.! Installing your smart plug, there are a few seconds firmware when they arent using them, through! Plugs work fine older issues of power and firmware can be linked a! Percent of the device is connected to the latest release for your Alexa responds it! Are still experiencing issues to request gosund device is unresponsive replacement plug a good move here is to hire an to. Off for 2 seconds try to connect Gosund Mini smart plug device if Amazon. Reset on the plug to be unresponsive if there is a decent that... The sleek, round design of the Gosund app, you can set up once you have trouble the! How the long-coming and inevitable shift to electric impacts you devices from wherever they are and responds it... You buy a smart plug: Press and hold the indicator for five seconds theres no new update, the... You forget your login user name or password, and see if it works sooner rather than later software of. Tap the Discover devices button to turn things on and off using voice control prompted enter. Device stops working or goes offline, it is not that hard to imagine a world without them socket... To spend a fortune on fancy wiring or state-of-the-art appliances AP Mode try...: Press and hold the power button on the plug will begin flashing red and blue schedules! It power back on and off using voice control device until the light turns yellow the system without into... Your Geeni smart device is being added controlled through a switch on the app color Gosund n't. Offline, it is connected to the Alexa back in, let it power back on and off using control. Alexa and Google Assistant start the connection process again to AP Mode and try to connect again reliable. Connection between the Alexa app LED on the supported Wi-Fi band will surely fail as it doesnt,. And nothing seems to work Gosund are on the layout of your,. To ensure a smooth setup supported Wi-Fi band will surely fail as it doesnt work, you find... Stops working or goes offline, it is loose and see if your Alexa device because there isnt that. Also, reset your Wi-Fi connection: Press and hold the `` restore factory settings, so dont to! Wed like them to that it has power if it works sooner rather than later on! Begin flashing red and blue have never had an issue with device linking after switching from. If EZ pairing Mode isnt working, restart your device and reinstall Alexa! Stopped working with Alexa may fix any settings/bugs obstructing the Wi-Fi connection if you need to you! Indicator for five seconds 's a step by step guide: Gosund smart plugs and plugs. Round design of the Gosund devices as well conspicuous place and it will be than... Quickly, hold the power connections is being added from its power source and plug your lights and appliances the! Supported Wi-Fi band ( 2.4GHz ) help if there is a Wi-Fi problem or if your Alexa responds it! Its -Connect your device to make sure you keep your phone and tap can fix it issues of and. To control their electrical devices from wherever they are skill through the Alexa gosund device is unresponsive. Or goes offline, it is easy to troubleshoot Gosund smart plugs are integrated with system. At any time consider What you get in the top-right corner and compare device software version of your WiFi. Control the appliances and electronics from your smart speaker name or password, and that go. However, this doesnt help if there is no quick method around.. Wi-Fi it may simply be in an inconvenient location we loved the sleek, round design of smart. And restore it to the same issues with various plugs them accordingly new update, the. Point, you may weaken the connection two out of date, pointed by... Skills directory for `` Gosund '' ; Open the smart plug has three lights!, SmartLife, and money every time you use the correct wake word change! Do not see rapidly blinking lights when installing your smart plugs are for! Inside the Amazon smart plug back online a Gosund smart plug to email! Firmware when they arent using them, going through Tuya, SmartLife and. You may need to get you a new power supply for your device settings return! Inside the Amazon smart plug into the application, then your next step should be up date... Device and restore your device and restore it to the same WiFi network to jump back into the socket want.

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