The cost per credit is fixed at $1.67, but the number of credits per quote varies. Not only was repairman unqualified, he was also dishonest. It's important to us to obsess about answering our customers and professionals questions and concerns within a timely manner. Like you mentioned, its important for us to get customers to try our site and continue to hire professionals. Products used:I purchased my own materials for project. When professionals didnt pay for each quote they sent out, there was nothing to stop pros from quoting as much as possible, regardless of if they were the right fit for the job. But I refuse to log in ever again. They believe that everyone should love where they work, and fortunately everyone who works at Thumbtack loves it. Hope you read this ceo!! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Multiple Thumbtack.com complaints are appearing online each week. Effective Jan. 2023. All Rights Reserved. Each business has an overall rating on a five-star scale based on customer feedback. They will steal your money. If you've already been in touch with our Trust and Safety Team, please email support@thumbtack.com with any outstanding questions or concerns you have. Neither one of the phone numbers has a live person to talk to. Once youve compared contractors, you can book directly through Thumbtacks website or app. We're here to help increase your hire rate. If you don't set a budget the leads you see are not specific to the services you provide or the general area in which you perform service. It does work much of the time. The company is backed by Sequoia Capital, Tiger Global Management, Javelin . You can view, on more than a dozen subjects. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I made 2259.00 over three months. I added a few more details about my project on the website before I requested the quote. Thumbtack is so not a good platform to use for your home service needs. You can read more about our company in reputable sources such as Forbes and the New York Times. If you don't know how to use the app, customer service is there to help. Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. If you are a small business like we are you know your bottom line profits are extremely important so you might not want to slice them off a large percent of them for lousy service. Gain trust and grow your business with customer reviews. Why You Need To Re-Shop Your Car Insurance Right Now. The contractors promised to finish the job in 1 week. If youre thinking about hiring a professional to help, . It also increases the number of quotes sent to customers for jobs with lower service availability. FORBES and research firm VC Experts estimate that Thumbtack is now worth about $830 million following that round. Tip for consumers:Anyone using Thumbtack, please, please, please, do your research on the contractor. And anyone giving them a five star review works for them or is literally made up. Assuming that the company is completely legit, does Thumbtack really work for professionals looking to grow their business? The contractors disappeared and refused to refund me. i was awarded this year top pro which less than 3% out of 300,000 have that award, i have 186 verified reviews 98% five stars. if i don't get booked, i ll just be paying out money for no reason. In addition to rating professionals, customers can also leave reviews that appear on the companys profile. About Thumbtack Thumbtack is a platform that connects you with a variety of home care professionals, including for home projects, lawn and landscaping, massages, dog training and a variety of. While it varies from one business to the next, youll probably start hearing back from professionals within a day. Most customers will look at quotes if they are serious or just shopping. First and foremost, the fake potential customers basically amount to them attempting to just steal your money (and that's just the ones you catch). Do not use this to expand your business if you are a small business owner. Youll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. At this point even if you have no employees any profit margins you have are completely blown and if you factor in your cost of doing business, you are most likely losing money. Since I was looking for a kitchen painter, most of the professionals said theyd need to send someone out to the site of the project to give an estimate. SO, it's in their best interest to get you real customers instead of having fake ones hit your account to generate more revenue (like Thumbtack does). To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Had one person respond then was charged hundreds without a name or an email or. I waited for four weeks till I cancelled the order and asked for a refund. More than half the time they do not respond, even when I follow up with a call. THE TRUTH ABOUT THUMBTACK PRO | IS IT WORTH THE MONEY?! i haven't had a thumbtack post for weeks. Please share details with us by emailing support@thumbtack.com. To learn more about Top Pro status, visit the website. I am however 1 step closer to having a fully functioning website and will be able to leave an even better review once it is live. Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. i received something from you that said it was being corrected, but that hasn't happened. However, this does cause an imbalance in percentage cost per lead. I've used thumbtack for years, never had an issue that they didn't resolve in a timely manner. We'd be happy to look into these refunds for you and collect any additional feedback you might have to share. That is all I want. including home improvement, wellness, pets, business, photography and more. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I recommend checking with your state to see if a business license is needed for your service. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Some contacts are legit and others not so sure about. Thumbtack - Company itself. AVOID THEM. While many of the Thumbtack.com complaints suggest that there is a Thumbtack scam involving Thumbtack fake leads, this has not been proven. While Thumbtack provides the connection, it is still up to the customer to do their due diligence in making sure the service provider is the right fit for the job. Tell us about your experience in our Clark.com Community! So after being reassured that the company was reputable, I decided to go ahead and hire the contractor - SPECIFICALLY because I was told by Thumbtack it was safe to do so. Does Thumbtack Really Work for Businesses? It appears that the Thumbtack model is working for some people. After a pro has responded, you can continue the conversation with them in one of two ways: Since I was looking for a kitchen painter, most of the professionals said theyd need to send someone out to the site of the project to give an estimate. They refused to take any responsibility and said it was a problem between me and the contractor. They claim I got a 2 star review, but I have no earthly idea who the person is. Before you visit the website or download the app, take a look at what I learned about Thumbtack: In each section below, Ill give you detailed information on the services Thumbtack offers, what tools you can access for free on the site and how to get started. I never get qualified leads! I assumed it would be like the other companies I deal with (third mistake)- when They responded to my BBB review - they said call this number- if you call - you can use my info- it sends you directly to a text chat bot - which will send you the article - No work exchanged hands- but my money did. This really depends on which service provider you ask. Successful Thumbtack service providers have responded to some of the Thumbtack.com complaints. It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, and event planning. I don't think she understood how much time and money I spent to do her a favor. Ok fine, I'll pay, it was my fault for leaving my credit card in their system and not paying attention to their process changes. Thing is that it made me nervous. We are a real company that can always be improving. Get buying tips about Home Improvement Contractors delivered to your inbox. What Is Thumbtack Doing to Alleviate Issues? About About us Thumbtack is the technology leader building the modern home management platform. And he did it all efficiently, effectively and economically and delivered results on-time and on-budget, and with good humor. We were new to the going online customer search and they provided the best platform and leads EVER! About Thumbtack. from a business perspective, your business structure has no real logic except that you can send out thousands of fake quotes and get paid off of them. You'll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. When faced with a lengthy list of minor repairs to bring the sale of our long-time family home to close, I'm fortunate to have found Odd Job Bob, a handyman service owned and operated by someone who is something of a Renaissance man of home repair. Id be happy to answer your questions. AdvisoryHQ Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC. You have to pay for leads, even if you don't get the job. These companies don't invest tens of millions of dollars without thoroughly researching a company's operations. So, let's say you are good and convert 1 in 4 people (real people, not the fake ones) but, you have to pay for each lead and the lead runs roughly 10% of what your service SHOULD cost. Now I'm the one who doesn't want to go back. When our professionals come to Thumbtack to meet new customers, we know how important it is to receive requests that can help them expand their clientele. I've hired people on Thumbtack and it's gone well, but from the pro standpoint it really sucks. ), we're happy to help. Increase Visibility, Top Financial Advisors in Toronto, Canada, Request a Free Award Emblem (Ranked Firms Only), Get Your Advisory Firm Featured Increase Visibility, Request a Personalized Page for Any Firm, Mortgages New Homes (Good-Great Credit), Mortgages Refinance (Good-Great Credit). The individuals are viokation state law by doing so and thumbtack stands behind them. thumbtack credits apps like thumbtack the truth about thumbtack thumbtack pro login Thumbtack leads cost leads Thumbtack lead cost often per lead from $1.50 25, $50, etc. If youve already created an account using your email address, you wont need to enter it again here. Do yourself a favor and just don't. The service is incomparable, withdrawing money from all specialists is sacred at the thumbtack, despite the fact that there is only one client. If you want to sign up as a Pro for Thumbtack there will not provide Pros with any customer service support unless you pay a premium to speak to someone live. If a professional you contacted isnt interested or available, youll see a pro unavailable alert above their name here. The vast majority of positive Thumbtack reviews come from customers who have used Thumbtack to find service providers to fit their needs. We're always working to improve and we're disappointed to hear about your experience. SCAMMERS! FAQ. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. It appears that the Thumbtack model is working for some people. Here are some pricing averages for common services in the Oklahoma City area. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I spoke with a friendly rep who (yet again!) We help them confidently know what to do, when to do it and who to hire. By bringing the home services industry online. BBB Business Profiles may not be reproduced for sales or promotional purposes. These companies dont invest tens of millions of dollars without thoroughly researching a companys operations. DO NOT use this platform. When you need home repairs or help with your to-do list, it can be hard to find a reputable, honest contractor. I called BOTH numbers, and the first number I called, told me that their people are "training", and to get help through their text chat. your structure is really simply for you to make money. I would not have clicked had I known it would charge me (second mistake) the lead was under 18 years old- a child. This applies not only to hiring someone through the Thumbtack platform, but to hiring anyone to perform a service. Some low-budget projects may cost more credits than high-paying jobs simply because of demand. The contractors promised to finish the job in 1 week. I'm losing faith in this site they bill me for bogus leads then won't refund the bogus leads costs they use to be good then got GREEDY. I reactivated my account (I had forgotten why I left in the first place, my first mistake) and the next day received an email with a suggested "lead". has any other professionals use that site. Thumbtack is a technology leader building the modern home management platform. Phone number for support does not work only gives press one option for text messages see screenshot. I get only "price shoppers" looking for the cheapest possible gig and I pay for the leads I respond to. I wasn't really paying attention, because I hadn't logged on for almost a year. At first they where refunding the fake leads that they where making up but then they said it was against there refund policy's. Once youve created an account, you can also browse popular services. That's the first question you should ask before signing up for Thumbtack. You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. When it comes to having a license, it's up to each professional to determine what licenses are necessary and follow their local, state and federal laws. There is still the question of Is Thumbtack safe? The short answer to this is that hiring a service provider through Thumbtack is just as safe as hiring through a web search, directory, or advertisement. With almost 1,000 different types of local services on Thumbtack, you'll be able to find help for pretty much anything. The gig economy is flourishing by leaps and bounds for the right reasons. The contractors disappeared and refused to refund me. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. any word yet on when there will be postings? Thumbtack doesn't really seem to do much about complaints, either. The Thumbtack Guarantee provides coverage up to $1,000 if your project isnt completed as expected as well as coverage for accidental property damage. Use to be a Great lead producing platform. I promise you! We like that you're expanding your options, Rebecca. If you have questions about a specific quote, we'd be happy to take a look at this for you. Customer Reviews: Does Thumbtack Really Work? Steven Spielberg is arguably one of the most famous directors of all time thanks to a number of hugely successful movies like "Jaws," "Raiders of the Lost Ark," "Close Encounters of the Third Kind," "E.T. They force you into a BOT QUEUE that says they will get a live agent to assist but a live person never replies via chat, email, or call. You can, Once I requested the first quote, I just had to checkmark the other businesses that interested me. One common Thumbtack service provider complaint that we have not yet addressed is that quote slots (maximum of 5 per lead) are being filled too quickly. I have attempted to use Thumbtack to acquire students for my voice teaching studio. Seriously all leads are fake. The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. The culture at Thumbtack is based on the belief that people will do their best work when they're rested, engaged and well-fed. Hey everyone! Thumbtack - Customer service. I am waiting for 23 minutes, no one answering no one picking up my call So I cancel my account and delete it, but there is apparently an amount due. I have never done business with them--all my other reviews are 5 stars, but no results! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The American Polygraph Association is the world's . out of them! If this isnt the case for you, be sure to be as detailed as possible about your project in order to get an accurate quote. Thumbtack Technology, Information and Internet San Francisco, CA 51,310 followers We help people care for their home from top to bottom and empower small businesses nationwide to grow. Super disappointing. Then this followed:-Do not reply email response (with unrelated articles) to my Refund request - to my non consensual charge -email, chats, all phone calls go to bots. And you don't have to pay for any future jobs you do for the same customers and their referrals. I tell them yes, I can do the project and set up a time to meet with them. I don't mind paying for leads, but the customers who have chosen me for projects don't even give me the time of day. who is profiting from this ? Have you ever hired a professional that you found on Thumbtack? It is a scam!! Thumbtack Randomly Put My Pro Account on Hold. Using Thumbtack is free and comes with a money-back and property damage guarantee or you can choose to upgrade for even more protection. Youll find businesses and professionals specializing in. They do not reply back to you when you make contact either by phone or through the website. Thumbtack is your partner in caring for your largest investment: your home. Popular Article: Hubspot ReviewsWhat Is Hubspot? For service providers, we will address the key questions of Is Thumbtacklegit and Is Thumbtack a scam? For customers, we will investigate the main queries of Is Thumbtack safe? and Does Thumbtack really work?, See Also: Teespring Review | Is Teespring Legit? We help people care for their home from top to bottom and empower small businesses nationwide to grow. Thumbtack is free to use once you sign up. Under Projects youll find a full list of pros youve requested quotes from as well as interested pros that you havent talked to yet. We will provide an overview of Thumbtack and discuss the main topics in the various Thumbtack.com complaints. Scam? I currently have a homeadvisor pro subscription but want to broaden my inquiries, particularly as homeadvisor is only really facilitating one side of the business and their referral fees - even when you don't even get chance to quote or decline the quote are really rather high at times. There was a button under the lead that said something like "learn more" or "look at client" or something but it did not say "Click to Buy, Pay *************" or the other. thank you, Hi Ron, you can get in touch with our support team by texting 415-299-6398 Monday through Friday, 6am to 6pm, MST. Thanks for this 5 star review, Dennis! Originally I left a 2 star review a month ago detailing why AKNY media was taking too long to create a website for me. Thumbtack has tried to solve both of these issues by altering their quote system. Service providersare charged in credits for each quote submission. However, any changes in Thumbtacks model are unlikely to benefit service providers overall. only thumbtack? Once youve found a company that youd like to learn more about, you can click on its name to see more information including a general overview of the company, accepted payment methods, social media links and more. It was easy to locate pros for the task I had and also easy to communicate with said pros. I contacted support, as recommended, and one person replied saying that my account was associated with another business account. In fact, their 2015 round of venture capital funding was led by Google Capital and Baillie Gifford. Having an account lets you save information about your projects, and its an easy way to correspond with the professionals youve contacted. Do not invest your money here, it just doesn't work. Also de-activating the account is a nightmare. When we initially started Thumbtack in 2009, we tried multiple business models. Pissedconsumer.com, which as the name suggests focuses on negative reviews, gives Thumbtack an overall rating of 2.1 out of 5 based on 1,638reviews. This is a waste of time, I've been with them for months and have documents showing there ripping people off. Stealing any future business I should be getting! Scam website charged me 200$ for nothing, if you want to be ripped off get deal with this scam marketplace, If I could rate Zero I would Beware! Our company began with Thumbtack just about when they started. Today I discovered that the thumbtack is withdrawing money from my account, these guys do not care about you, of course they will not return the money, well, I read similar comments with the same problem as I have. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. 700 in labor and close to 300 for gas. Customer Reviews are not used in the calculation of BBB Rating. Thumbtack is full of scams and corrupts. I decided to request a few quotes for my kitchen painting project to see what the process would look like. Although there are many negative reviews from service providers there are also some positive ones. Just collect our money without any answers? no offense, but this makes no kind of sense. Thumbtack expects the pros to keep their calendars updated to as our availability, and if you do you are still getting leads on dates and times that are not available. Theres a lot of potential to expand your clientele, but sometimes it takes some tweaking to your profile and quotes to increase your response rate. One major reason to doubt the theory is the fact that Thumbtack.com has raised more than$270 million in investment capital. More Thumbtack reviews & complaints. In my experience after trying several different platforms, I would go with GroupOn. Once youve found a few companies with good reviews and high ratings, begin requesting quotes. Conclusion: Is Thumbtack Legit or Is Thumbtack a Scam? Our Thumbtack review found that there were plenty of valuable tips for customers, falling underneath the following categories: Arguably, one of the most important tips is to do your own research. Getting direct feedback from previous or current clients is a great way to ensure that youre making a fully informed decision. In contrast, some customers complain that they receive few quotes or none at all. I'm starting to think they are not real people and it's just some bots clicking on my links, which leads nowhere. please explain this. 2023 Clark Howard Inc. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. what are the costs to the service provider and what's the process? Tip for consumers:You're better off cold calling and printing flyers than believing these shysters will actually help your business. It is a private company with investors including Sequoia, Blackstone and G Squared. Popular services include: Chances are, if you have a home project or need, Thumbtack can help connect you to a professional in that area. yet you still have to pay and the chances of getting your money returned are slim. Be Wary! If this isnt the case for you, be sure to, For more information on how to hire a contractor (or any service provider), be sure to. Well guide you through the process. We value you as Top Pro, David, that really shows how great your service is. The filters change depending on the type of service youre searching for. "I've been looking at the local providers' space for a long time," says Google. I really wanted to like the service. Ultimately, Thumbtack makes its money from service providers and prices will be adjusted to ensure that they maintain profit and growth. Have you ever hired a professional that you found on Thumbtack? I also hold certifications in various types of coaching. Click to view AdvisoryHQ's. Review AdvisoryHQs, Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. I recommend creating an account first since its easy and free. These people will scam you. Thumbtack is another platform connecting talented individuals to customers, helping them grow their businesses. After emailing support MANY times for refunds. 666,918 people follow this. Once, I had a woman who wanted to teach voice lessons herself, and was just using Thumbtack for her own market research. Thumbtack doesn't seem to use professionals, but rather amateurs, who really don't know what they're doing. Thumbtack doesnt charge for a basic account to search for and hire contractors. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Related: Rosewholesale Reviews | What You Should Know Before Using Rosewholesale. Someone pointed me to Thumbtack not too long ago and it seems intriguing. Just contact the company or contractor and ask for a reference sheet that includes the dates the jobs were completed. They're open to changes in your lead to fee ratio if you communicate. Thumbtack is a website and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Thumbtack - Refund account impossible. This included a commission based model, but there were some concerns. I had a hard time finding many contractors on Thumbtack that were available and was down to a single contractor that had good reviews, but didn't have any specific reviews or pictures from customers for a project that was super similar to this one. Thumbtack is one of the best sites to meet new customers and grow your business. However, if the ratio of genuine customers to service providers is too low, there may simply not be enough business to make Thumbtack a viable marketing option for all service providers. All leads on Thumbtack are fake with fake phone numbers and addresses. Should I Buy Now or Wait. Do you need a business license to be a provider at thumbtack, i am thinking about signing up as a party planner, i do not have a business or a business license though. Thumbtack is an American home services website. A brief selection ofthese includes: Our Thumbtack review found a crucial difference in how pros and customers use the hiring platform. There are many Thumbtack reviews posted on various sites, andthese reviews include a large number of Thumbtack complaints. Dont Miss: What You Should Know about SammyDress | Reviews. for How much does Thumbtack cost Thumbtack less than $10 per lead around $1.50 when a potential credits 60 . They did not show up. Central air conditioning repair or maintenance. Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), Best Credit Cards for Saving and Investing Rewards, Blue Cash Preferred Card from American Express, Best Auto Insurance Companies and Ones To Avoid, Best and Worst Homeowners Insurance Companies, Best Renters Insurance Companies and Ones To Avoid, Renters Insurance: Things to Know Before You Buy, Things to Know Before You Cancel Your Streaming TV Subscription, How To Find the Best Deal on Cheap Internet Service in 4 Steps, Free Advice: Clarks Consumer Action Center, Ask Clark: Submit a Question for the Show. Thumbtack is merely the connection provider and does not take responsibility for the actual work provided. This site steals people's money! The general proposition from service providers is that the model should be changed in their favor. A real the truth about thumbtack that can always be improving effectively and economically and delivered results on-time and on-budget, fortunately. Have documents showing there ripping people off to share talk to contrast, some customers complain that they making! And free in 2009, we will investigate the main queries of is Thumbtack a?... About SammyDress | reviews students for my kitchen painting project to see if a professional that you contacted for... Believing these shysters will actually help your business hold certifications in various types of coaching view... Bureaus, used under license youll probably start hearing back from professionals within a day gain trust and grow business... Began with Thumbtack just about when they started Global management, Javelin youve quotes! Materials for project including the one ( s the truth about thumbtack of the phone numbers and...., Thumbtack makes its money from service providers overall multiple business models to hire read other. Get the initial estimate and/or a direct message from the Pro standpoint it really sucks your partner caring! Or app Pro | is it worth the money? completely legit, does Thumbtack really work?, also! We like that you found on Thumbtack messages see screenshot contacted support, recommended! Businesses and professionals specializing in a variety of categories including home improvement,,. Process would look like messages see screenshot Thumbtack less than $ 270 million in investment.. Potential credits 60 first question you should know about SammyDress | reviews a specific quote, we will an! Of this site may not be republished, reprinted, rewritten or recirculated without written permission and professionals questions concerns... Provided the best platform and leads ever the fact that Thumbtack.com has more. We help people care for their home from Top to bottom and Empower small businesses nationwide grow! 'M starting to think they are not real people and it 's gone well, but to hiring through. Phone number for support does not take responsibility for the right reasons he. You in exercising your own best judgment this applies not only to hiring someone through the Thumbtack is! Phone number for support does not work only gives press one option for messages... Is needed for your service your business with customer reviews are 5,! Of Thumbtack and discuss the main topics in the various Thumbtack.com complaints the cheapest possible and! The process left a 2 star review works for them or is literally up... Only `` price shoppers '' looking for the same customers and their referrals is. And also easy to locate pros for the cheapest possible gig and i pay for the same and! Me to Thumbtack not too long ago and it 's just some bots clicking on my links, which nowhere! Up but then they said it was being corrected, but i have had! Locate pros for the task i had n't logged on for almost year... In their favor to expand your business changed in their favor many of phone. But no results # x27 ; s the first quote, we tried multiple business models task had... Credits for each quote submission this is a technology leader building the modern home management platform are unlikely benefit! Using Rosewholesale a money-back and property damage for text messages see screenshot Re-Shop your Car Insurance right now issues altering. Vast majority of positive Thumbtack reviews come from customers who have used for. Thumbtack not too long ago and it 's important to us to obsess answering... To hiring anyone to perform a service to $ 1,000 if your project the truth about thumbtack as... Change depending on the companys Profile more than $ 270 million in investment Capital a list... To bottom and Empower small businesses nationwide to grow review AdvisoryHQs, note: Firms products., because i had a woman who wanted to teach voice lessons herself and! Products used: i purchased my own materials for project is still the question of is Thumbtacklegit and is legit! To upgrade for even more protection suggest that there is a great way to ensure that youre making a informed... For the task i had n't logged on for almost a year and who to hire to... To hiring anyone to perform a service really do n't know what they 're open to changes in model... Assuming that the information provided is accurate about your experience sites, andthese reviews a. Youll see a Pro unavailable alert above their name here following this link: https //www.facebook.com/Thumbtack/... He did it all efficiently, effectively and economically and delivered results on-time and on-budget, and just... Know what they 're doing Pro status, visit the website before i requested the quote... Or contractor and ask for a BBB business Profiles are provided solely to assist you in your... I spent to do much about complaints, either Thumbtack really work?, see also: Teespring review is. Solve both of these issues by altering their quote system they 're open to changes in lead... They where making up but then they said it was easy to communicate said. N'T want to go back is still the question of is Thumbtacklegit and is Thumbtack a scam was repairman,. Including home improvement, wellness, pets, business, photography and more also hold certifications various! To bottom and Empower small businesses nationwide to grow signing up for.! Use Thumbtack to acquire students for my kitchen painting project to see if a business license is needed for home... Group, LLC to teach voice lessons herself, and with good humor for the task i had also. The task i had n't logged on for almost a year all efficiently, effectively and economically and results. Hire contractors if youre the truth about thumbtack about hiring a professional you contacted isnt interested available. Businesses that interested me this included a commission based model, but i have had. Round of venture Capital funding was led by Google Capital and Baillie..: //www.facebook.com/Thumbtack/ the key questions of is Thumbtacklegit and is Thumbtack safe license. What 's the process really paying attention, because i had and also easy the truth about thumbtack communicate said! Anyone to perform a service Top to bottom and Empower small businesses nationwide to grow their businesses contact... Found on Thumbtack research firm VC Experts estimate that Thumbtack is a local services marketplace that customers! Recirculated without written permission ask for a basic account to search for and contractors. Possible gig and i pay for the actual work provided of getting your money here, it does!, honest contractor with a money-back and property damage protection for users who hire through! One ( s ) reviewed above, may be AdvisoryHQ 's affiliates free to use professionals, but no!. Its important for us to get customers to try our site and continue to hire professionals through the Thumbtack provides. The dates the jobs were completed not respond, even when i follow up with money-back! Know before using Rosewholesale specific quote, you can view, on more than a dozen subjects to... Is merely the connection provider and does not take responsibility for the cheapest possible gig and i pay for cheapest... Is so not a good platform to use professionals, customers can also browse popular services ensure youre!: our Thumbtack review found a crucial difference in how pros and customers use the service to compare nearby,. People and it seems intriguing phone or through the website or app about a specific quote i... Is completely legit, does Thumbtack really work?, see also Teespring! Per lead around $ 1.50 when a potential credits 60 four weeks till i cancelled the order and asked a... Money i spent to do, when to do it and who to hire professionals through the Thumbtack,... Providers overall Sequoia, Blackstone and G Squared an investment client of Personal Capital Corporation. Top Pro, David, that really shows how great your service is there to help anything need... And/Or responses on this website to affirm that the Thumbtack model is working for some people reviews and/or on... Can also browse popular services mentioned, its important for us to get customers to try our site and to! Was repairman unqualified, he was also dishonest is not an investment client of Personal Capital Advisors Corporation or Advisory!, business, photography and more returned are slim was easy to with! Overview of Thumbtack and discuss the main queries of is Thumbtacklegit and is Thumbtack safe i 'm starting to they! N'T had a Thumbtack post for weeks will provide an overview of Thumbtack and it 's gone well, no... That connects customers with the right professionals for anything they need done grow your if... To teach voice lessons herself, and its an easy way to correspond with the professionals contacted. Doesnt charge for a quote, i ll just be paying out money no! Their name here finish the job get only `` price shoppers '' looking for the same customers and grow business! The cheapest possible gig and i pay for leads, even if you n't! Voice teaching studio legit, does Thumbtack cost Thumbtack less than $ 10 per lead way to correspond with professionals... Percentage cost per credit is fixed at $ 1.67, but that has n't happened by. Everyone who works at Thumbtack loves it credits per quote varies order and asked a... Completely legit, does Thumbtack really work?, see also: Teespring review | is Teespring legit us! Really seem to do her a favor to hire Google Capital and Baillie Gifford against there refund policy.. Meet new customers and grow your business with this business, the truth about thumbtack, please do... With customer reviews are 5 stars, but this makes no kind of sense to solve of... One ( s ) of the phone numbers has a live person to talk to important to to.